form is not sending mail

Hi,

I am having issues with my form. I can't seem to receive any mails. So i am not sure if the form is working.

link: http://mmltee.dyndns/locforall/index.php/contact-us/demande-de-devis

I have done as said in this article, but without success.

article link: http://www.chronoengine.com/faqs/52-cfv4/cfv4-emails/2623-why-arent-my-emails-being-delivered.html

Kindly help me.

Thank you.

Fadil

Hi Fadil,

Please try to add a "debugger" action to the end of the "on submit" event and post the debug report, you can remove any sensitive info!

regards,
Max

Please find below a test after i added the debugger as asked.

http://www.uploady.com/#!/download/5A~kDdHnPip/Ns1pnV5RN3akmP9Q

Thank you.

Hi Fadil,

Please see this from the FAQ: "Make sure that the domain name of the From Email address matches your site domain. If not your mail server may take that as a sign that your site is being used to 'relay' spam email."

Bob

Hi Greyhead,

Thanks for your reply.

At first the 'from mail' was 'fadil@multimicro.fr' and the site domain name was 'http://mmltee.dyndns.og/locforall/index.php/contact-us/demande-de-devis'. So the site domain name does not match the 'from email'?

I then found this in the FAQ: 'If you are using a local server on WAMP, LAMP or MAMP these do not always include a mail server and you may need to link to a remote SMTP server like GMail'. I am using a local server, so i used outlook and hotmails to do test, nothing yet.

But still nothing. I also checked the spam forlder.

Kindly help.

Thank you.

Fadil

So can you receive any emails from your site at the moment ? when a new user registers..etc

There is no user registration on my website.

http://mmltee.dyndns.og/locforall/index.php/contact-us/demande-de-devis

Hi Fadil,

Do you have a mail server set up on your localhost? If not then you need to configure your Joomla! site to send through GMail or some other mail service.

Bob

Please see screenshot:

http://www.uploady.com/#!/download/5ntcXNgPZwr/V2g41waZmQNR0MUw

Thank you.

Fadil.

Hi Fadil,

Please try setting the From Email address to the same as the SMTP one.

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Bob

I changed the from email as requested.

Please see on the link the debug results:

http://www.uploady.com/#!/download/CUYQbP_diFH/YvHmHN_n_PL9CE5D

Thank you.

Fadil

Hi Fadil,

That all looks good to me. ChronoForms is showing the Email as successfully sent - that's not totally reliable in CFv4 but is a good indication.

I assume that you have checked your spam folder?

The only other thing I can suggest is that you try my Email [GH] action for CFv4 which has some different email code and debug reporting from the standard action.

Bob

Yes i checked the spam folder and nothing.

The only other thing I can suggest is that you try my Email [GH] action for CFv4 which has some different email code and debug reporting from the standard action.

Can you please explain this more as i did not quite understand clearly what you are asking me to do.

Thank you.

Fadil

Hi Fadil,

Please see the action here

Bob

hi Greyhead,

I did as requested.

Please see the debug result on the link below:

https://www.dropbox.com/s/x61xrlzir7yzjys/DEMANDE%20DE%20DEVIS.png?dl=0

Seems like there is a 'smtp connect failed'.

Kindly help.

Thank you.

Fadil

Hi Fadil,

Yes, exactly, you need to fix the SMTP setting in the Site Configuration.

Bob

PS There is something else seriously wrong with the form - the Debug information should not be as long as that.

Hi Greyhead,

Yes, exactly, you need to fix the SMTP setting in the Site Configuration.

I have used similar smtp settings on another website with chronoform installed and everything worked perfectly on the form, even mail sending. So there should not be any 'smtp connect failed'

PS There is something else seriously wrong with the form - the Debug information should not be as long as that.

Can you please help with that as i do not know what is wrong with the form.

Kindly help.

Thank you.

Fadil