imported form - files not uploading

I designed a form on my test server and included a file upload for an image file. It works perfectly.
Using the same hosting site - but a different domain - I exported the form and imported it into the live site.

Now the files no longer upload - I checked the upload folder and they are not there. Nothing was changed from the original file -
I am using the default upload folder.

When I run the Debugger on the live site, the file upload does not show up at all - anywhere?

When I run the debugger on the original - all is fine and I see the file in the array?

I have imported the file numerous times. The sites are running the same version of Joomla - different templates.

Hi Sharon,

Check that the upload path is valid on the new server. The root part will have changed and may need to be reset in the Upload Files action?

Bob

I am using the default upload path - there is nothing in that field.
Should I put a path in there?

I hard coded the default path - still nothing -
http://kuvaszclubofamerica.org/sw-test

with debugger running

This is the exact same form as far as I can see - on the same hosting ISP - different domain.
http://sharonbetts.org/testsite/index.php/silver

this one works. I deleted the actions / fields etc that went with uploads and re-made that section - nothing.
is there some setting in joomla that I am missing?

Further information - I made a simple form with one file upload on the live server.
It also would not work. In the debugger, you see nothing about the file upload at all.

http://kuvaszclubofamerica.org/upload

Therefore, it is something in my installation - but, I am at a complete loss as to what could be blocking this and not even showing up as an error.

Hi Sharon,

Please try adding a Custom Code action to the On Submit event with this Debug code

<?php
echo'<div>$_FILES: '.print_r($_FILES, true).'</div>';
?>

That should show if there is a problem with the PHP part of the file upload.

Bob

$_FILES: Array ( )

is the result - server is running php 5.3.29
Is there a setting I should be looking at?

Hi Sharon,

Something is clearly missing :-( By all means email or PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob

Hey Bob,
I PM'd the credentials as you suggested - have you had a chance to see what could possibly be wrong with the installation / php / ??

Sharon

Hi Sharon,

Did you change the form method under the HTML action ? do you have the same Chronoforms version on both sites ?

Regards,
Max

No, I did not change the method under HTML action, they are set to File - and yes they are both running the newest version of Chronoforms. 5.0.3 with the package and plugins both 5.0
The simple file upload form was actually built right on the site that does not work (the one I sent you the credentials to)

http://kuvaszclubofamerica.org/upload

It was not imported.

:

You can also try the demo files upload function included in the v5 installer, does this one work or not ?

I just tried the demo - no, nothing uploads / attaches
Obviously it is something in the php or joomla - I am at a loss though.
Sharon

Hi Sharon,

How do you know that the file doesn't upload ? with a fresh demo files upload form, please submit the form once and send me the debug report displayed.

Regards,
Max

Hi again,
I knew because I tested it and no files were attached to the email. Here is the report:

Array
(
    [chronoform] => demo-file-upload
    [event] => submit
    [button2] => Submit
    [ip_address] => 69.133.76.23
)

Array
(
)



Errors

Array
(
)

Debug
Array
(
    [3] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:sharonbetts@gmail.com
                    [2] => Subject:Test demo uplooad
                    [3] => From name:webmaster@kuvaszclubofamerica.org
                    [4] => From email:webmaster@kuvaszclubofamerica.org
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Body:
<table>
<tr><td>File Label</td><td></td></tr>
</table><br /><br />IP: 69.133.76.23
                )

        )

)

Here is the debug report when also attaching the pdf of the form to the email. The demo form is found at: http://kuvaszclubofamerica.org/demo-upload

Data Array

Array
(
    [chronoform] => demo-file-upload
    [event] => submit
    [button2] => Submit
    [cf_pdf_file] => demo-file-upload_20141126132644.pdf
    [ip_address] => 69.133.76.23
)

Array
(
    [cf_pdf_file] => Array
        (
            [name] => demo-file-upload_20141126132644.pdf
            [path] => /home/kuvaszcl/public_html/components/com_chronoforms5/chronoforms/pdfs/demo-file-upload/demo-file-upload_20141126132644.pdf
            [size] => 0
            [link] => /home/kuvaszcl/public_html/components/com_chronoforms5/chronoforms/pdfs/demo-file-upload/demo-file-upload_20141126132644.pdf
        )

)



Errors

Array
(
)



Debug Info

Array
(
    [5] => Array
        (
            [TCPDF] => Array
                (
                    [0] => /home/kuvaszcl/public_html/components/com_chronoforms5/chronoforms/pdfs/demo-file-upload/demo-file-upload_20141126132644.pdf has been saved correctly.
                )

        )

    [3] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:sharonbetts@gmail.com
                    [2] => Subject:Test demo uplooad
                    [3] => From name:webmaster@kuvaszclubofamerica.org
                    [4] => From email:webmaster@kuvaszclubofamerica.org
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:/home/kuvaszcl/public_html/components/com_chronoforms5/chronoforms/pdfs/demo-file-upload/demo-file-upload_20141126132644.pdf
                    [10] => Body:
<table>
<tr><td>File Label</td><td></td></tr>
</table><br /><br />IP: 69.133.76.23
                )

        )

)

Ok, please send me admin login by PM or using the "contact us" page!

I just resent via PM the same credentials I sent before. Thank you for working with me on this.
Sharon