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Joomla mail stops functioning after validation

StevenClaeys 17 Oct, 2014
Hi,

I've created a website and used Chronoforms5 form the forms. Everything went fine until I bought the validation keys and validated Chronforms. Since that very moment I can't send any mails anymore from withing Joomla. Not with Chronoforms, not with Joomla (eg when creating a new user, I get a mail error).

The error I get: Mailer Error: Could not instantiate mail function.

I get this error with phpmail and sendmail.

Can somebody help me? I included the debug output of Chronoforms.

Array
(
    [0] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below could NOT be sent:
                    [1] => To:
 steven.claeys@kwb.be, 
 bart.winne@govaka.be
                    [2] => Subject:Inschrijving reis Govaka & Pasar
                    [3] => From name:Govaka & Pasar
                    [4] => From email:
 info@govaka.be
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Body:
Beste,

<p>Je inschrijving werd goed doorgestuurd.

<p>Indien je nog fouten zou merken in onderstaande gegevens, neem je best onmiddellijk contact op met ons.

<p>Vriendelijke groeten

<p>Govaka & Pasar
<br>T. 02/246 5 246 - <a href="mailto:
 info@govaka.be">
 info@govaka.be</a>

<p>Reisbureau Govaka & Pasar
<br>Urbain Britsierslaan 5 - 1030 BRUSSEL
<br><a href="http://www.govaka.be">www.govaka.be</a> - <a href="http://www.pasar.be">www.pasar.be</a> 
<p> 

<table>
<tr style="background-color:lightblue;"><td>Reis</td><td>Corfu (5 tot 12 mei 2015) </td></tr>

<tr><td> </td><td></td></tr>

<tr style="background-color:lightblue;"><td>Aanvrager</td><td></td></tr>
<tr><td>Naam en (officiële) voornaam</td><td>qsfd</td></tr>
<tr><td>Straat en nummer</td><td>fqsdf</td></tr>
<tr><td>Postnr en gemeente</td><td>qsfdqsd</td></tr>
<tr><td>Telefoon</td><td></td></tr>
<tr><td>Gsm</td><td></td></tr>
<tr><td>Mailadres</td><td>
 steven.claeys@kwb.be</td></tr>
<tr><td>Nummer bankrekening</td><td></td></tr>

<tr><td> </td><td></td></tr>

<tr style="background-color:lightblue;"><td>Bijkomende info</td><td></td></tr>
<tr><td>Annulatieverzekering (3% van de reissom)</td><td>ja</td></tr>
<tr><td>Lidnummer kwb of Pasar (indien lid)</td><td></td></tr>
<tr><td>Lidnummer vwb (indien lid)</td><td></td></tr>
<tr><td>Ik wil kwb-lid worden</td><td></td></tr>
<tr><td>Ik wil Pasar-lid worden</td><td></td></tr>
<tr><td>Speciale wensen (vb. vegetarische maaltijd, nordic walking poles...)</td><td></td></tr>
<tr><td>Ik wil de correspondentie op papier ontvangen</td><td></td></tr>

<tr><td> </td><td></td></tr>

<tr style="background-color:lightblue;"><td>Deelnemer 1</td><td></td></tr>
<tr><td>Naam en officiele voornaam</td><td>sqdf</td></tr>
<tr><td>Geboortedatum</td><td>sqdf</td></tr>
<tr><td>Geslacht</td><td>man</td></tr>
<tr><td>Kamertype</td><td>single</td></tr>
<tr><td>Nr identiteitskaart</td><td>qsdf</td></tr>

<tr><td> </td><td></td></tr>

<tr style="background-color:lightblue;"><td>Deelnemer 2</td><td></td></tr>
<tr><td>Naam en officiele voornaam</td><td></td></tr>
<tr><td>Geboortedatum</td><td></td></tr>
<tr><td>Geslacht</td><td></td></tr>
<tr><td>Kamertype</td><td>single</td></tr>
<tr><td>Nr identiteitskaart</td><td></td></tr>

<tr><td> </td><td></td></tr>

<tr style="background-color:lightblue;"><td>Deelnemer 3</td><td></td></tr>
<tr><td>Naam en officiele voornaam</td><td></td></tr>
<tr><td>Geboortedatum</td><td></td></tr>
<tr><td>Geslacht</td><td></td></tr>
<tr><td>Kamertype</td><td>single</td></tr>
<tr><td>Nr identiteitskaart</td><td></td></tr>

<tr><td> </td><td></td></tr>

<tr style="background-color:lightblue;"><td>Deelnemer 4</td><td></td></tr>
<tr><td>Naam en officiele voornaam</td><td></td></tr>
<tr><td>Geboortedatum</td><td></td></tr>
<tr><td>Geslacht</td><td></td></tr>
<tr><td>Kamertype</td><td>single</td></tr>
<tr><td>Nr identiteitskaart</td><td></td></tr>
</table><br /><br />IP: 81.247.184.97
                )

        )

)
GreyHead 17 Oct, 2014
Answer
Hi StevenClaeys,

There is nothing that I can think of about the validation of ChronoForms that would affect the sending of emails from ChronoForms and even less likely to affect the sending of emails from elsewhere on your site. I'd guess that the timing is coincidence and you need to be looking elsewhere for the problem.

Did you also upgrade Joomla! at the same time from 2.5 to 3 for example? That can give the error message that you are seeing. This FAQ has a bit more info.

Bob
StevenClaeys 17 Oct, 2014
1 Likes
Hi Bob,

it turned out to be a problem with the hosting company (dns/mailserver problem). So it was indeed a coincidence that the error occured after validating chronoforms.

Anyway, thanks for the reply. The forms work like a charm!

steven
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