Forums

Hello,

Having a bit of an issue receiving emails from forms that are successfully submitted. Not sure what else to try, but regardless of the information I add, the domain that hosts the site cannot receive emails.

Here is my debug data array:

Array
(
    [view] => form
    [chronoform] => villaHillsContact
    [event] => submit
    [name] => Clay Beyer
    [emailAddress] => clay.beyer@nkadd.org
    [comments] => Test 3
    [captcha] => 
    [Submit] => Submit
    [ip_address] => 216.196.157.59
)

I have the from field info correct, the server info in Joomla config is correct. I've used this extension many, many times before. This problem is ALWAYS a problem, but I am usually able to figure it out. This time, I am at a loss.

What else can I do?

The website is

Hi Beyer,

There is no sign of the Email action in the Debugger data you posted. Please check that the action is enabled.

Bob

I must have given the wrong array field:

Array
(
    [0] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:cbohman@villahillsky.org
                    [2] => Subject:Villa Hills Web Site Contact Form
                    [3] => From name:The City of Villa Hills
                    [4] => From email:cbohman@villahillsky.org
                    [5] => CC:mayor@villahillsky.org,  clay.beyer@nkadd.org
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Body:
<table>
<tbody>
<tr>
<td>Name</td>
<td>Clay Beyer</td>
</tr>
<tr>
<td>Email Address</td>
<td>clay.beyer@nkadd.org</td>
</tr>
<tr>
<td>Your Questions / Comments</td>
<td>Test 3</td>
</tr>
<tr>
<td> </td>
<td></td>
</tr>
</tbody>
</table>
                )

        )

)

Does this have the email action in it? I see nothing that specifically says "add email action" or "email action". I assumed its under Setup, where, after Data Save 11, I have two email areas (Email 0 Email 1)

Hi Beyer,

Please make sure that the To and From Email addresses are different - some services e.g. GMail will drop emails where they are the same.

Bob