Dynamic reply fields not working, tried everything

Hello,

I'm having trouble setting up the dynamic reply to name en email fields. I tried everything:

- replaced lines in the mail.php because of a bug: https://github.com/joomla/joomla-cms/commit/e013daec2507761b3ac0712704fff404f350b852, No result
- entered the name and email in the box with and without {}, no result
- debug mode; says nothing about the dynamic fields
- installed action; custom Email [GH] action....i see no changes
- tried all joomla mail settings; PHP mail, Sendmail and SMTP. No change

Nothing works...........😟

Everytime the client receives the email from the form on his website and he wants to reply, the message will be send to the name and email which are entered in the from name and from email fields.

Can anybody please help?

Hi bizcare,

They normally work without any problems.

What exactly are you putting into the Dynamic Reply To email box?

Bob

Hi Bob,

The field names that the customer must fill in are called Naam and Email, so in the dynamic fields I also entered {Naam} and {Email} and also tried without the {}. I kept the capitals in mind, even tried without.

HI bizcare,

Please remove the { } curly brackets - they are not needed in the standard Email action (they are in the Email [GH] action where you can mix and match in the same box).

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Bob

Here is the debug report:
Message

$form->data[naam]: Verveer
$form->data[email]: r.verveer@gmail.com

Data Array: 
Array
(
    [chronoform] => Steleenvraag
    [event] => submit
    [Itemid] => 535
    [option] => com_chronoforms
    [view] => form
    [aan] => service
    [voornaam] => Reinier
    [naam] => Verveer
    [adres] => 
    [postcode] => ****
    [plaats] => ****
    [telefoon] => 
    [mobiel] => ****
    [email] => r.verveer@gmail.com
    [opmerkingen] => Testing the form
    [kenteken] => 57gblb
    [merk] => 
    [model] => 
    [bouwjaar] => 
    [chrono_verification] => gm5jw
    [verzenden] => verzenden
    [f598ac5862041d80c54a3650a1c5b31f] => 1
)
Validation Errors: 
Array
(
)

Debug Data
Core Captcha
Passed the core captcha check!
email
10
Result
An email has been SENT successfully from (VOMD Website)info@vomd.nl to info@vomd.nl
Body
 Vraag bestemd voor
service
Klantgegevens
Reinier
Verveer

3342XEHendrik Ido Ambacht

0625400400
r.verveer@gmail.com
Testing the form
Huidige auto
57gblb

Submitted by 143.176.100.59
Attachments
array ( )

This is the received email:

Delivered-To: info@vomd.nl
Received: by 10.25.5.211 with SMTP id 202csp37936lff;
        Thu, 2 Oct 2014 05:11:20 -0700 (PDT)
X-Received: by 10.194.174.39 with SMTP id bp7mr13730003wjc.131.1412251879315;
        Thu, 02 Oct 2014 05:11:19 -0700 (PDT)
Return-Path: <vomd@vps6805.xlshosting.net>
Received: from vps6805.xlshosting.net ([2a02:348:5a:571c::1])
        by mx.google.com with ESMTPS id s7si965109wiy.33.2014.10.02.05.11.19
        for <info@vomd.nl>
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Thu, 02 Oct 2014 05:11:19 -0700 (PDT)
Received-SPF: none (google.com: vomd@vps6805.xlshosting.net does not designate permitted sender hosts) client-ip=2a02:348:5a:571c::1;
Authentication-Results: mx.google.com;
       spf=neutral (google.com: vomd@vps6805.xlshosting.net does not designate permitted sender hosts) smtp.mail=vomd@vps6805.xlshosting.net
Received: from vomd by vps6805.xlshosting.net with local (Exim 4.80.1)
	(envelope-from <vomd@vps6805.xlshosting.net>)
	id 1XZfE6-0006We-Sw
	for info@vomd.nl; Thu, 02 Oct 2014 14:11:18 +0200
To: info@vomd.nl
Subject: Vraag via website vomd.nl
X-PHP-Originating-Script: 544:phpmailer.php
Date: Thu, 2 Oct 2014 12:11:18 +0000
From: VOMD Website <info@vomd.nl>
Reply-To: Verveer <r.verveer@gmail.com>
Message-ID: <edbff0257712c78e1137c942d222ce89@www.vomd.nl>
X-Priority: 3
X-Mailer: PHPMailer 5.2.1 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"
Sender:  <vomd@vps6805.xlshosting.net>

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
			  <html>
				 <head>
					<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
					<base href="http://www.vomd.nl//" />
					<title>Email</title>
				 </head>
				 
				 <body><table border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td colspan="2"><fieldset><legend>Vraag bestemd voor</legend> service</fieldset><fieldset><legend>Klantgegevens</legend> <!--	<label for="titel">Titel</label>
	Mevrouw</input>
	De heer</input>
	<br />--> Reinier<br /> Verveer<br /> <br /> 3342XEHendrik Ido Ambacht<br /><br /> 0625400400<br /> r.verveer@gmail.com<br /> Testing the form</fieldset><fieldset><legend>Huidige auto</legend>57gblb<br /><br /> <br /> </fieldset></td>
</tr>
<tr>
<td colspan="2">
<h3> </h3>
</td>
</tr>
</tbody>
</table><br /><br />

Submitted by 143.176.100.59</body>
			  </html>

Hi bizcare,

There's no sign of the Reply To settings in the Debugger Email report ( I think that they should be there). Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

just send you a pm. hope you can help.

Hi bizcare,

How do you know that it's not working?

It is working OK for me testing your form and I can now see the Name and Address show up in the email source you posted earlier.

Date: Thu, 2 Oct 2014 12:11:18 +0000
From: VOMD Website <info @[at] vomd [dot] nl>
Reply-To: Verveer <r.verveer @[at] gmail [dot] com>
Message-ID: <edbff0257712c78e1137c942d222ce89 @[at] www [dot] vomd.nl>
X-Priority: 3

Bob

PS ChronoForms adds the [at} and {dot] when you post here.

Hi Bob,

When the form is posted I log in to the customers mailbox and see the form come in. When I click the reply button the mail is send to the site admin instead of the dynamic reply to email address.

Reinier

Maybe it's important to mention that the customer is using Gmail in the chrome browser as his email client?

Hi Reinier,

When I click Reply using GMail in Chrome I see the Reply To address from the form. Not sure what is happening here.

[attachment=0]2014-10-03_15-42-41.png[/attachment]

Bob

Thats really strange......

I think I 'm going to install the form in the website of another client with the same chronoforms and joomla version and see what it does.

I'll keep you posted.

Reinier