Hi,
I have a problem using the mail action. Seeing the tutorials and searching forum and FAQ didn't help.
It is a form in which a user can view an offer from another user and mail to him. So I'm working with two models (Data and User) and the field value are definitely there (they show in the form fields). The "Advanced" part of the email action looks like this:
[attachment=0]email-advanced.jpg[/attachment]
I left the basic fields empty - and also tried to put Data[email] in there. All the times I get
Mailer Error: You must provide at least one recipient email address.
If I put in a dummy email in the basic tab, it looks like this:
The fields 2-4 are empty, nothing is taken from the advanced tab - and it seems the fields 5,7,8 are also not resolved. I tried User.email too, didn't work.
What is my mistake?
Thanks in advance.
Christian
I have a problem using the mail action. Seeing the tutorials and searching forum and FAQ didn't help.
It is a form in which a user can view an offer from another user and mail to him. So I'm working with two models (Data and User) and the field value are definitely there (they show in the form fields). The "Advanced" part of the email action looks like this:
[attachment=0]email-advanced.jpg[/attachment]
I left the basic fields empty - and also tried to put Data[email] in there. All the times I get
Mailer Error: You must provide at least one recipient email address.
If I put in a dummy email in the basic tab, it looks like this:
[Email] => Array
(
[0] => An email with the details below was sent successfully:
[1] => To:, dummy@dummy.de
[2] => Subject:
[3] => From name:
[4] => From email:
[5] => CC:User[email]
[6] => BCC:
[7] => Reply name:User[name]
[8] => Reply email:User[email]
[9] => Attachments:
[10] => Body: This is a test!<br /><br />IP: ::1
)
The fields 2-4 are empty, nothing is taken from the advanced tab - and it seems the fields 5,7,8 are also not resolved. I tried User.email too, didn't work.
What is my mistake?
Thanks in advance.
Christian
Hello FenFire,
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How to add a custom mask to the text box
How can I run Auto and Custom Serverside Validation together?
P.S: I'm just an automated service😉
I'm not a Chrono professional, but after checking your new post, I think that the following links may help:
How to add a custom mask to the text box
How can I run Auto and Custom Serverside Validation together?
P.S: I'm just an automated service😉
Okay, here it is:
If I put in a dummy email, it's like this (only debug info):
Data Array
Array
(
[cont] => lists
[ccname] => Auto_leihen
[act] => edit
[gcb] => 1
[chronoform] => Carsharing-view
[event] => submit
[Data] => Array
(
[name] => Data[name]
[car] => Audi A2
[ort] => Kreuzwertheim
[gearsys] => Handschaltung
[fuel] => Diesel
[type] => Mittelklasse
[car-details] =>
[available] =>
[time-standard] => 2
[time-long] => 1
[km_standard] => 1
[km_long] => 1
[kaution] => 50
[pfand] =>
[price-details] =>
[contact-info] => krys80@gmail.com
[contact-details] =>
)
[time_est] =>
[km_est] =>
[cost_est] =>
[User] => Array
(
[name] => Mustermann, Thomas
[email] => muster@muster.com
)
[Betreff] => Ihr Carsharing-Angebot - Nutzeranfrage
[email-text] => This is a test
[send] => Senden
[ip_address] => ::1
)
Array
(
)
Errors
Array
(
)
Debug Info
Array
(
[69] => Array
(
[Email] => Array
(
[0] => An email with the details below could NOT be sent:
[1] => To:
[2] => Subject:
[3] => From name:
[4] => From email:
[5] => CC:User[email]
[6] => BCC:
[7] => Reply name:User[name]
[8] => Reply email:User[email]
[9] => Attachments:
[10] => Body:
This is a test
)
)
)
If I put in a dummy email, it's like this (only debug info):
Debug Info
Array
(
[69] => Array
(
[Email] => Array
(
[0] => An email with the details below was sent successfully:
[1] => To:, dummy@dummy.de
[2] => Subject:
[3] => From name:
[4] => From email:
[5] => CC:User[email]
[6] => BCC:
[7] => Reply name:User[name]
[8] => Reply email:User[email]
[9] => Attachments:
[10] => Body:
This is a test
)
)
)
Hi Christian,
I would expect User.email to work assuming that is loaded before the Email action. If not then please try adding a Custom Code action between the two with code like this:
Bob
I would expect User.email to work assuming that is loaded before the Email action. If not then please try adding a Custom Code action between the two with code like this:
<?php
$form->data['user_mail'] = $form->data['User']['email'];
?>
and then put user_email in the Dynamic To box.
Bob
Hi Bob,
thanks for the suggestion, only it doesn't work:
PHP Custom Code so far:
At [8] you can see that the Point-Syntax doesn't work. [7] shows that user_mail is not resolved. And [1] shows that the Dynamic To (here data_mail) is not tranferred as a recipient.
What to do?
Regards,
Christian
thanks for the suggestion, only it doesn't work:
PHP Custom Code so far:
<?php
$form->data['data_mail'] = $form->data['Data']['email'];
$form->data['user_mail'] = $form->data['User']['email'];
?>
Debug Info
Array
(
[69] => Array
(
[Email] => Array
(
[0] => An email with the details below could NOT be sent:
[1] => To:
[2] => Subject:
[3] => From name:Mustermann, Thomas
[4] => From email:Mustermann, Thomas
[5] => CC:User.name
[6] => BCC:
[7] => Reply name:user_mail
[8] => Reply email:User.email
[9] => Attachments:
[10] => Body:
Test
)
)
)
At [8] you can see that the Point-Syntax doesn't work. [7] shows that user_mail is not resolved. And [1] shows that the Dynamic To (here data_mail) is not tranferred as a recipient.
What to do?
Regards,
Christian
Sorry, I beg forgiveness.
I just recognized in the last debug that the from part was correct. So I tried a bit more and had to realize that I named the Subjekt wrong - and the User Email is saved in User.contact-info. That's why it was empty. The basic problem that way is solved, but still there are problems with CC and reply fields (what actually is meant by reply email - it is the address the answer of recipient will be sent to - makes not that much sense, as the "from"-part is already containing that infomation). No matter what syntax I use, this fields are not resolved.
When I'm done with all my questions, I for sure will spend you some money (or buy you a coffee🙂)
I just recognized in the last debug that the from part was correct. So I tried a bit more and had to realize that I named the Subjekt wrong - and the User Email is saved in User.contact-info. That's why it was empty. The basic problem that way is solved, but still there are problems with CC and reply fields (what actually is meant by reply email - it is the address the answer of recipient will be sent to - makes not that much sense, as the "from"-part is already containing that infomation). No matter what syntax I use, this fields are not resolved.
When I'm done with all my questions, I for sure will spend you some money (or buy you a coffee🙂)
Data Array
Array
(
[cont] => lists
[ccname] => Auto_leihen
[act] => edit
[gcb] => 1
[chronoform] => Carsharing-view
[event] => submit
[Data] => Array
(
[name] => Data[name]
[car] => Audi A2
[ort] => Kreuzwertheim
[gearsys] => Handschaltung
[fuel] => Diesel
[type] => Mittelklasse
[car-details] =>
[available] =>
[time-standard] => 2
[time-long] => 1
[km_standard] => 1
[km_long] => 1
[kaution] => 50
[pfand] =>
[price-details] =>
[contact-info] => krys80@gmail.com
[contact-details] =>
)
[time_est] =>
[km_est] =>
[cost_est] =>
[User] => Array
(
[name] => Mustermann, Thomas
[email] => muster@muster.com
)
[betr] => Ihr Carsharing-Angebot - Nutzeranfrage
[email-text] => Test
[send] => Senden
[user_mail] => muster@muster.com
[ip_address] => ::1
)
Array
(
)
Errors
Array
(
)
Debug Info
Array
(
[69] => Array
(
[Email] => Array
(
[0] => An email with the details below was sent successfully:
[1] => To:krys80@gmail.com
[2] => Subject:Ihr Carsharing-Angebot - Nutzeranfrage
[3] => From name:Mustermann, Thomas
[4] => From email:muster@muster.com
[5] => CC:user_mail
[6] => BCC:
[7] => Reply name:User.name
[8] => Reply email:User[email]
[9] => Attachments:
[10] => Body:
Test
)
)
)
Hi Christian,
Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.
The email is 'from' your website; not from the User who submitted the form. If the From address does not match your site domain there is a good chance that the email will be marked as spam and dumped.
The 'Reply To' address is there so that you it will be used when you reply to the email instead of the From address.
Bob
Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.
The email is 'from' your website; not from the User who submitted the form. If the From address does not match your site domain there is a good chance that the email will be marked as spam and dumped.
The 'Reply To' address is there so that you it will be used when you reply to the email instead of the From address.
Bob
Hi Bob,
I couldn't find a way to attach something to a PM (?) or Mail via "Contact Us", so I'm doing this here.
The zip contains the backup and a small table (may be of use, I think).
I'm developing locally with XAMPP, so I can't test (or haven't tested) if the email really gets to its destiny. At least I understand the difference between "from" and "reply" now.
Thanks,
Christian
P.S. By the way, there's another question you can maybe take a look at directly (although its a different, not yet published topic).
It's about the second function in the Load JS section. It should be called on load and hide the tab container "email" if the field "contacts" doesn't have the value "email".
I couldn't find a way to attach something to a PM (?) or Mail via "Contact Us", so I'm doing this here.
The zip contains the backup and a small table (may be of use, I think).
I'm developing locally with XAMPP, so I can't test (or haven't tested) if the email really gets to its destiny. At least I understand the difference between "from" and "reply" now.
Thanks,
Christian
P.S. By the way, there's another question you can maybe take a look at directly (although its a different, not yet published topic).
It's about the second function in the Load JS section. It should be called on load and hide the tab container "email" if the field "contacts" doesn't have the value "email".
In the latest debug, the CC, reply name and reply email are wrong, please empty these fields.
Regards,
Max
Regards,
Max
Hi Christian,
It took me a while to get the backup working - plus some internet connection hiccups. But it looks as though it is working correctly.
The important thing to notice is that there are both Dynamic and Static boxes in the Email action. The Static ones are those that don't have 'Dynamic' in the name.
The Static boxes take ordinary strings as values so the Reply to email box wants a value like user@example.com
The Dynamic boxes take form input names as values so the Dynamic Reply to email box wants a value like User.email
You have some input names in the Dynamic (OK) and Static (not OK) boxes.
Bob
PS I generally advise that you don't use the On Success events in actions; it's just as simple to put the 'success' actions in the main On Submit event after the Authenticator (or other action) and, imho, is much simpler to understand.
It took me a while to get the backup working - plus some internet connection hiccups. But it looks as though it is working correctly.
The important thing to notice is that there are both Dynamic and Static boxes in the Email action. The Static ones are those that don't have 'Dynamic' in the name.
The Static boxes take ordinary strings as values so the Reply to email box wants a value like user@example.com
The Dynamic boxes take form input names as values so the Dynamic Reply to email box wants a value like User.email
You have some input names in the Dynamic (OK) and Static (not OK) boxes.
Bob
PS I generally advise that you don't use the On Success events in actions; it's just as simple to put the 'success' actions in the main On Submit event after the Authenticator (or other action) and, imho, is much simpler to understand.
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