Authorize.net Code: 13

webmasterancilla 08 Aug, 2014
We have a Jdonations donations form using Authorize.net that's working our site now.

I'm trying to replace it with a donations form I created in ChronoForms using the Authorize.net Add on/patch which I purchased yesterday. I'm in test mode in the ChronoForms Authorize.net settings, going to a real Merchant account with our current API and Transaction numbers verified.

It's returning a:
Response Code: Error
Response Subcode: 2
Response Reason Code: 13
Response Reason Text: (TESTMODE) The merchant login ID or password is invalid or the account is inactive.

I know the numbers are right and that the account is active.
Any suggestions?
Max_admin 09 Aug, 2014
Hi,

Please check the rest of the debug data, it should display the login ID and password used, if you are sure that they are correct then I would check with Auth.net support, because the debug result is actually returned by the gateway itself.

You may also try a real transaction for $1, the test mode may have some unexpected results, according to my past experience!

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
fulling 17 Nov, 2014

I'm trying to replace it with a donations form I created in ChronoForms using the Authorize.net Add on/patch which I purchased yesterday.



Sorry to disturb, but where did you get this addon/patch ?

Im looking for a DPM integration, have been looking all over the internet ! Wondering if you might have stumble upon one ! Thanks for sharing
Max_admin 18 Nov, 2014
Hi Fulling,

The Chronoforms installer has an Authorize.net action which let you process the payments directly from your website, without redirection to the auth.net website, if this is what you are looking for then you can install Chronoforms and try it!

Regards,
Max
Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.
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