Mailer Error

How to fix a ChronoForms mailer error with SMTP authentication.

Overview

The error occurs when the SMTP server rejects the sender address due to authentication mismatches.
Disable the SMTP setting within the ChronoForms configuration to resolve the issue.

ot ottoboni 04 Aug, 2014

I apologize for my bad English.
ChronoForms V5 from the following error
Mailer Error: The Following From address failed: xxxxxx@xxxx.xx
SMTP server error: Your ID must match authenticating your sending address.

is not a problem of joomla 2.5.14 because it works MassMail

Max_admin 04 Aug, 2014

Hi ottoboni,

Did you enable the SMTP setting in Chronoforms ? if yes then please try to disable it and check if it works!

If not then please send me a message using the "contact us" page and set the subject to "SMTP fix"!

Regards,
Max

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

ot ottoboni 05 Aug, 2014

Answer

disabled SMTP from chronoforms and now it works.

Thank you

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