Email with no attachment

ma

marcinekw 26 Jul, 2014

Hi, I use Chronoforms from short time and I have little problems with attachment.
My form is sending ok all informations but dont have attachment.
I don't know what could be the cause.
On pictures are my settings

Gr

GreyHead 27 Jul, 2014

Hi marcinekw,

Please copy and paste the debugger output here.

Bob

ma

marcinekw 27 Jul, 2014

Array
(
    [option] => com_chronoforms5
    [view] => form
    [Itemid] => 156
    [chronoform] => torty
    [event] => submit
    [tvout] => ajax
    [text27] => xxx
    [text28] => 12121212
    [text29] => mar@21.pl
    [datepicker32] => 27-07-2014
    [text31] => 11:11
    [radio33] => Dostawa na adres
    [text34] => zzz
    [dropdown35] => zzz
    [button36] => Wyślij zamówienie
    [radio13] => Imieniny
    [text5] => 
    [button6] => dalej
    [radio14] => A3 (ok 6kg)
    [text16] => 
    [button8] => dalej
    [radio18] => Jagodowy
    [text19] => 
    [button20] => Dalej
    [text24] => 
    [button26] => Dalej
    [ip_address] => 79.184.248.30
)

Array
(
)

Errors

Array
(
)

Debug Info

Array
(
    [27] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:info@info.pl
                    [2] => Subject:Zamówienie
                    [3] => From name:Tom Torty
                    [4] => From email:contact@o2.pl
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:
                    [8] => Reply email:
                    [9] => Attachments:
                    [10] => Body:
<table>
<tr><td>C</td><td></td></tr>
<tr><td>Wybierz uroczystość:</td><td>Imieniny</td></tr>
<tr><td>Array</td><td></td></tr>
<tr><td>C</td><td></td></tr>
<tr><td>Wybierz wielkość:</td><td>A3 (ok 6kg)</td></tr>
<tr><td>Array</td><td></td></tr>
<tr><td>C</td><td></td></tr>
<tr><td>Wybierz smak:</td><td>Jagodowy</td></tr>
<tr><td>Array</td><td></td></tr>
<tr><td>C</td><td></td></tr>
<tr><td>Napis który chcesz na torcie:</td><td></td></tr>
<tr><td>Wybierz plik zdjecia jakie chcesz umieścić na torcie:</td><td></td></tr>
<tr><td>C</td><td></td></tr>
<tr><td>Imię i nazwisko:</td><td>xxx</td></tr>
<tr><td>Telefon</td><td>12121212</td></tr>
<tr><td>E-mail</td><td>mar@21.pl</td></tr>
<tr><td>Data realizacji:</td><td>27-07-2014</td></tr>
<tr><td>Godzina odbioru/dostawy:</td><td>11:11</td></tr>
<tr><td>Sposób dostawy</td><td>Dostawa na adres</td></tr>
<tr><td>Array</td><td>zzz</td></tr>
<tr><td>Array</td><td>Konin Gosławice, ul. Jędrzejewskiego 85</td></tr>
</table>
                )

        )

)

ma

marcinekw 31 Jul, 2014

Could any one can help me?
PLEASE !!!!😟

Max_admin 31 Jul, 2014

Hi Marcin,

The debugger doesn't show any trace of the file, at which page you have the file "field" ? and it looks like the upload action is at the last page ?

The upload files action should be at the next page after the file field's page.

Regards,
Max

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

ma

marcinekw 31 Jul, 2014

Hi,
I have 5 pages in my form, on 4 page i "file upload" field
[attachment=0]1.jpg[/attachment]

Max_admin 31 Jul, 2014

Ok, but the "Files upload" should be in the next page to the file field, so if your form field for the file is at page #1 then the "files upload" should be next, in page #2, and so on!

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

ma

marcinekw 31 Jul, 2014

So I must move action "file upload" from submit to page#5 ?

ma

marcinekw 31 Jul, 2014

I move it and nothing happened
[attachment=0]x.jpg[/attachment]

ma

marcinekw 31 Jul, 2014

So, what I must do ?😟(((

Max_admin 04 Aug, 2014

Answer

Hi Marcin,

It should be in the next processed event, so if your file field is on page 4 then it should be correct now, please try to move the "File uploads" ABOVE the "Multi page" action, check if this helps ?

Please add a debugger action to the bottom of that event and post the output ?

Regards,
Max

Max, ChronoForms developer
ChronoMyAdmin: Database administration within Joomla, no phpMyAdmin needed.
ChronoMails simplifies Joomla email: newsletters, logging, and custom templates.

ma

marcinekw 04 Aug, 2014

Thank you🙂
It all works fine🙂
Regards,
Marcin

He

Heart1010 18 Aug, 2014

I also struggled about that problem with no attachement was possible to upload / email (no errors in debug messages).

My problem was that I've set "Ajax submit" to Yes. Here file upload doesn't work, do it?!

I changed "Ajax submit" to No (with no other changes) and everything works perfect.

Gr

GreyHead 19 Aug, 2014

Hi Heart1010,

I think that is correct - the Ajax submit doesn't support file uploads.

Bob

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Email with no attachment