Dynamic emails do not get sent, only static emails.

How to fix dynamic emails not sending in ChronoForms.

Overview

The issue occurs when dynamic email settings are configured but emails are not delivered, even though the debugger shows them as sent.
Use the Email [GH] function in your form's email action settings to ensure dynamic emails are properly processed and sent.

Answered
bo bowersdv 10 Jul, 2014
Hello,

I have a form setup and trying to use the Dynamic mail portion. The debugger says that the emails always are sent, but I never get any, whether in Outlook 365, (hotmail), gmail or AOL.

I have the Static From field set from an email address from the same domain. I have Dynamic To, Dynamic Subject, Dynamic Reply To Name, Dynamic Reply to Email all set. Dynamic From email is blank.

I checked the forums on this site. I applied the fix that Greyhead suggested here. http://www.chronoengine.com/faqs/2588-problems-with-reply-to-email-addresses.html. This didn't work.

I tried changing Mailer settings in Global Configuration and still doesn't work.

I must be missing something simple here. Not one dynamic email has ever gone through to any email address i try to send to.

I even checked this forum post out and still this did not help.
https://www.chronoengine.com/forums/posts/f26/t68114/dynamic-from-email-is-not-working.html?hilit=dynamic+reply+not+working

Here is my debugger results. Any help would be appreciated.

Array
(
[chronoform] => Request_Quote
[event] => submit
[Itemid] => 128
[option] => com_content
[view] => article
[id] => 7
[ht_email] => bowersderek@hotmail.com
[ht_subject] => Use this email to reply to customer requesting quote
[first_name] => Derek
[last_name] => Bowers
[address] => 113 West 6th St
[city] => Bayonne
[state] => NEW JERSEY
[zip_code] => 07002
[cell_phone] => 201.220.7079
[home_phone] =>
[email_address] => bowersdv@gmail.com
[estimate] => Yes
[contact_time] => Morning
[tree1_dropdown1] =>
[tree1_dropdown2] =>
[tree2_dropdown1] =>
[tree2_dropdown2] =>
[tree3_dropdown1] =>
[tree3_dropdown2] =>
[tree4_dropdown1] =>
[tree4_dropdown2] =>
[tree5_dropdown1] =>
[tree5_dropdown2] =>
[additional_information] =>
[customer_tracking] =>
[chrono_verification] => uTdC8
[input_submit_18] => Submit
[6f26bbefb2c39d48554eb48598ba0901] => 1
[chronoform_data] => Array
(
[cf_uid] => a7c2f897a65b7a9a8150d9c4d665d132
[cf_created] => 2014-07-10 16:37:34
[cf_created_by] => 0
[cf_ipaddress] => 24.46.156.153
[cf_user_id] => 0
[chronoform] => Request_Quote
[event] => submit
[Itemid] => 128
[option] => com_content
[view] => article
[id] => 7
[ht_email] => bowersderek@hotmail.com
[ht_subject] => Use this email to reply to customer requesting quote
[first_name] => Derek
[last_name] => Bowers
[address] => 113 West 6th St
[city] => Bayonne
[state] => NEW JERSEY
[zip_code] => 07002
[cell_phone] => 201.220.7079
[home_phone] =>
[email_address] => bowersdv@gmail.com
[estimate] => Yes
[contact_time] => Morning
[tree1_dropdown1] =>
[tree1_dropdown2] =>
[tree2_dropdown1] =>
[tree2_dropdown2] =>
[tree3_dropdown1] =>
[tree3_dropdown2] =>
[tree4_dropdown1] =>
[tree4_dropdown2] =>
[tree5_dropdown1] =>
[tree5_dropdown2] =>
[additional_information] =>
[customer_tracking] =>
[chrono_verification] => uTdC8
[input_submit_18] => Submit
[6f26bbefb2c39d48554eb48598ba0901] => 1
[cf_id] => 113
)

[chronoform_data_cf_id] => 113
)

Validation Errors:

Array
(
)

Debug Data

Core Captcha
Passed the core captcha check!
email
2
Result An email has been SENT successfully from (Happy Trees Admin)admin@admin.com to bowersderek@hotmail.com
Body

A site visitor has filled out the Get A Quote form. Please check the information filled out in the form, below.
First name: Derek
Last name: Bowers
Address: 113 West 6th St
City: Bayonne
State: NEW JERSEY
Zip: 07002
Cell Number: 201.220.7079
Home Number:
Email Address: bowersdv@gmail.com
Customer wants to be present for estimate: Yes
Best Time to contact: Morning
Tree 1:
Tree 2:
Tree 3:
Tree 4:
Tree 5:
Additional Information:
How they heard about Happy Trees:

Submitted by 24.46.156.153
Attachments array ( )
12
Result An email has been SENT successfully from (admin)info@happytreesnow.com to bowersderek@hotmail.com
Body Test Submitted by 24.46.156.153
Attachments array ( )
redirect_user
redirect_user_target_url: http://happytreesnow.com/get-a-quote-thank-you
Redirect URL (click to continue):
http://happytreesnow.com/get-a-quote-thank-you
bo bowersdv 11 Jul, 2014
Answer
Using Email [GH] function resolved this. Please disregard.
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