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Hi there

I seem to be having problems with the captcha on my forms.

I have a single page website, with two chonoforms assigned to two different positions via the chronoforms module. No matter how many times I enter the correct captcha, the form does not get sent through and the "You have entered a wrong verification code!" message is persistant.

This is the website: http://greatoutdoorsguide.co.za

Any help would be appreciated 🙂

Dominica

Hi Dominica,

I think that the problem is that ChronoForms gets confused with the two Captcha responses :-( I thought that there was a fix for this but I can’t find it right now.

Probably the simplest solution would be to switch one of the forms to use a Honey Pot or a Security Question in place of the Captcha.

Bob

I have the same issue, but without having two captcha!

Hi faitas,

Then it probably isn't the same problem :-(

Please drag a Debugger action into the On Submit event, then submit the form and post the debug results here.

Bob

well, I realise that the problem occures once every 3-4 times

Data Array: 
Array
(
    [chronoform] => off-grid_system_request
    [event] => submit
    [format] => html
    [Itemid] => 595
    [option] => com_chronoforms
    [lang] => en
    [view] => form
    [firstname] => ahmet
    [Last_Name] => duink
    [email] => c.f******u@gmail.com
    [phone] => 4567897
    [location] => Sidi Bou Zid, Tunisia
    [radio_type] => large
    [area] => 35
    [period] => summer
    [use_days] => weekends
    [appliances] => Array
        (
            [0] => Largefrige
            [1] => pc
        )

    [notes] => 
    [chrono_verification] => 
    [terms] => 1
    [input_submit_A] => Submit
    [3f00507f6214772f392bdd32dd88ca9f] => 1
    [language] => en-GB
)
Validation Errors: 
Array
(
    [chrono_verification] => You have entered a wrong verification code!
)
You have entered a wrong code. Please go back and retry!

Debug Data
Core Captcha
Failed the core captcha check, code entered: yqkMv

when I go back refresh the image and type it, then it loads up normally! probably because for somereason the chrono verification is not parsed!!???

Hi faitas,

Do you have caching turned on in the site Global Configuration? That can cause this problem.

Bob

yes, I use recaptcha.

If I use recaptcha in the chronoform as well, how can i place is insde a php statement? {ReCaptcha} is not working. and also $form->data['ReCaptcha'] does not look right.

Hi Faitas,

Where exactly do you want to use it? You can echo the string or just put it outside the ?>{ReCaptcha}<?php tags

BTW I was asking about caching, not about captcha.

Bob

well, I do not use caching!🙂

also echo "{ReCaptcha}" returns a blank page!

Hi faitas,

For the blank page please see this FAQ.

Bob

Bob, this is the script I am using

<?php

   $user =& JFactory::getUser();
   $usid = $user->id;

   jimport( 'joomla.access.access' );
   $groups = JAccess::getGroupsByUser($usid, false);

   if(in_array(12, $groups)) {
      echo "" ;
   } else {
      echo "{ReCaptcha}";
   }
?>

and I get a blank form, not the whole page! The error that is shown is the follwoing

Parse error: syntax error, unexpected 'text' (T_STRING), expecting ',' or ';' in /home4/********/public_html/*******/administrator/components/com_chronoforms/form_actions/show_html/cfaction_show_html.php(142) : eval()'d code on line 94

Hi faitas,

The clue is here

eval()'d code on line 94

What is on line 94 of your Custom code?

Bob

Bob,
the whole custom code is places in the previous messege. so this error is weird.

if I use it on its own, {ReCaptcha} it works.

I f I use it inside an echo, <?php echo "{ReCaptcha}"; ?> I get the above problem.

Hi faitas,

Maybe the curly brackets need to be escaped. Please try echo '{ReCaptcha}'; with single quotes in place of double quotes. I don't think that echo "\{ReCaptcha\}"; will work correctly.

Bob

tried that too with no success. by placing any other variable in the curly brackets it is shown, only the ReCaptcha has the problem!

...................Hi faitas,

Maybe the curly brackets need to be escaped. Please try echo '{ReCaptcha}'; with single quotes in place of double quotes. I don't think that echo "\{ReCaptcha\}"; will work correctly.

Bob.....................

Hi Bob,

Hope you find the solution for this. Please share that solution here

@wedphp,

What's the problem you have ?

Regards,
Max

I would just like to add that we are consistently receiving the "You have entered a wrong verification code!" message when our forms are used in Chrome and Internet Explorer. (The captchas work fine in Firefox and Safari).

We have encountered this problem with the following versions of Chronoforms and Joomla!:

Chronoforms 4.0.6 on Joomla! 3.3.6 (site caching disabled)
Chronoforms 4.0.6 on Joomla! 3.4.1 (site caching enabled)
Chronoforms 5.0.9 on Joomla! 3.4.1 (site caching disabled)

It does not seem to matter if site caching is enabled or disabled in Global Configuration.

Hi m4mamun,

How are you displaying the forms? If they are in an article or module do you get the same problem if you test from the View Form link in the Forms Manager.

The Captcha validation is server based so I can't immediately think of a reason why browsers would consistently behave differently.

Bob

The problem occurs whether we click View Form in Forms Manager, embed the form within an article on the front page, or link directly to the form from Menu Manager.

Please try one of the other anti spam methods like noCaptcha or the security question.

I'm trying to follow the suggestions above:

1) noCaptcha = This option does not appear anywhere in Chronoforms 4 (version 4.0.6 is installed)

2) Security Question = I am trying to set this up, but there is no "On Load" tab in the Form Wizard.

Hi eddie_konczal,

Please click the Events tab if you are using the Form Wizard. I think it must be there as you have already set up ReCaptcha.

Bob

I'm confused; there is no Events tab either!

This is Chronforms v. 4,.0.6 on Joomla! 3.4.1.

Thanks,
Eddie

Hi eddie_konczal,

In the Forms Manager please click the Form Name link then on the General tab set the From Wizard Mode to Advanced (Default). Then you will be able to see the other tabs.

Note: don't change the setting back to Easy wizard afterwards as you may then loose some changes.

Bob

I changed the form from Wizard Mode to Advanced (Default)

I still do not see the On Load or Events tabs:

Hi eddie_konczal,

Please click the Wizard Edit link in the Forms Manager.

Bob

OK, that worked! I now see the Events tab.

I setup the ReCaptcha in a test web site - and it worked on all browsers (including Chrome and IE)

However, when I followed the same steps to add a ReCaptcha to a form on the original web site, you do not see the ReCaptcha; just the test "ReCaptcha":

http://iamdn.rutgers.edu/pec-questionnaire-test

Both sites are running Chronoforms 4.0.6, Joomla! 3.4.1

Thanks for your help,
Eddie

Hi eddie_konczal,

The form shows an error

Failed to load resource: the server responded with a status of 404 (Not Found) : http://www.google.com/recaptcha/apichallenge?k=6LfN . . .

I suggest that you check the ReCaptcha Server settings and keys.

Bob