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Can't save an updated form - 404 error

butchjax 23 May, 2014
Hi,
I went to update a form today, adding options to the drop down selection. In the editor itself I could apply changes. But saving the whole form results in this message.
Not Acceptable

An appropriate representation of the requested resource /administrator/index.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I have no idea what is doing this. I tried copying and editing that one. I saw mention of the submit form causing problems for some. I deleted the old submit button and added a new one but have the same problem. Right now it is impossible to update and is quite frustrating. At this point I will probably have to recreate it in v5, but that's a new learning curve since my v4 form didn't import properly.

I appreciate any assistance.
GreyHead 24 May, 2014
Hi butchjax,

This looks like a problem with a mod_security setting on your server. I Googled and found this page which might help.

Bob
butchjax 26 May, 2014
I will look into it. I'm not having the problem on wordpress, but on a joomla site. However, once I look at .htaccess I might find that the fixes are easy enough to figure out. So basically, this has nothing to do with this component, it just happened to show up while using it?
GreyHead 26 May, 2014
Hi butchjax,

It's possibly a combination of something that ChronoForms is doing - there are some very large forms in the admin for example - running into a server security setting. I haven't seen this error message before so it's not a common problem. Google turned up a bunch of pages - that looked like a useful one in explaining where the message comes from.

Bob
butchjax 27 May, 2014
Answer
It turned out that something was triggering security rules at the server. My host fixed it up pretty easily, just looking at what rules triggered when I hit save. So that's an FYI to anyone else running into this.
Tasso 08 Sep, 2014
Hi, i have the same problem. The log of web server says:

PHP Strict Standards: Only variables should be assigned by reference ......htdocs/plugins/content/chronoforms/chronoforms.php on line 5


PHP Strict Standards: Only variables should be assigned by reference ......htdocs/plugins/content/chronoforms/chronoforms.php on line 16

Have some idea ?
Ahsan 19 Dec, 2014
Hi,
I have the same issue with drop-down,not accepting more than 5 drop-down values.
I some how make it work with custom code.
My question is that a ChronoForms bug or server concern issue or something else?

Using:

joomla 2.5.24
chronoforms 5.0.2


Thanks
GreyHead 19 Dec, 2014
Hi Ahsan,

There's no bug in ChronoForms that will cause this that I know of.

There isn't enough information in your answer to suggest anything else. What error exactly are you seeing and what do you have in the drop-down options?

Bob
Ahsan 19 Dec, 2014
I have this error on my screen when i save or save and close.

Not Acceptable
An appropriate representation of the requested resource /administrator/index.php could not be found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


Here what i have in my drop down
3000=3.000
5000=5.000
10000=10.000
25000=25.000
50000=50.000
100000=100.000
500000=500.000
1000000=1.000.000
5000000=5.000.000


If i remove the last 4 option the form will save but if i have 6 value then error.
GreyHead 19 Dec, 2014
Hi Ahsan,

That all looks OK, I can only suggest that you are reaching some kind of server security limit.

I built a little test form with those options and it works OK.

Bob
Ahsan 19 Dec, 2014
Yes i also think it was server relating issue.
My aim was to address the issue that was not there, so no worries 😀

Thanks again
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