Forums

Hi

Im using Chronoforms V5, I set up this multipage form and everything worked well on my pcs, But then I noticed it does not work correctly in apple devices, Here is the problem: Im still getting the email, but the information from the fields empty,
I tried disable validation but the issue is still there.
I have this problem only on macs and ipad,

here is an screen shoot
[attachment=0]Chronoforms_apple_issue.jpg[/attachment]

Hi mapachefla,

The client's platform should have no effect on server processing including emails, please try to add a "Debugger" action after the "Email" action and test the form on PC and IPAD, any differences you find ?

Regards,
Max

Hey Max

I appreciate you answered my post. I just made test again including the "Debugger" action after the "Email" action as you said from my PC and Ipad again, this is what I got, there is nothing in the error section, I am not a programmer, I will need some help to find out how to solve the problem. Here is a screen capture of the test
[attachment=0]Cronoforms-issue-DEBUG.jpg[/attachment]

The IPAD test is on Safari ? if yes then could you please run another test on another browser ?

In your case its clear that the form data has not been stored across pages, that's why you have this problem!

Regards,
Max