You must provide at least one recipient email address

I keep getting the message "Mailer Error: You must provide at least one recipient email address."

I am using a static address that will go to the client, or site owner. Then I am using the dynamic field to send a copy of the form to the use.

I have tried 'Email' and 'email' (field name and field id) and I still get the message above.

I do, however, receive the static email, but not the dynamic one. So I know that is working.

Any ideas?

Here is the url: http://choicelegal.com/customer-satisfaction-survey

Hi jjspelman,

Which version of ChronoForms is this?

Are you using both the Static To and the Dynamic To in the same Email action? I don't think that will work. Use the CC box for one of them; or send two emails; or use my Email [GH] action.

Bob

Hi Bob thank you for the reply.

These are 2 separate email actions I am using. One for the client and one for the user. Static for the client and dynamic for the user.

I am using the new version 5 (which I like btw!)

Hi jjspelman,

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Bob

PS The Email [GH] action isn't yet available for CFv 5.

First there was an array:

Array
(
    [option] => com_chronoforms5
    [chronoform] => customersurvey
    [event] => submit
    [name] => JJ
    [Email] => jj*******n@j2studio.com
    [easytoreach] => Yes
    [reachable_comments] => testing form
    [_respond_quickly] => No
    [_respond_quickly_comments] => testing form
    [_polite_professional] => Yes
    [_polite_professional_comments] => testing form
    [_particluar_person] => paul
    [_particluar_person_comments] => testing form
    [_effective_resolving] => Yes
    [_effective_resolving_comments] => testing form
    [_adequately_trained] => No
    [_enter_orders_comments] => testing form
    [_enter_orders] => Easy
    [_status_progress_check] => So-So
    [_status_progress_check_comments] => testing form
    [_review_records_easy] => Difficult
    [_review_records_easy_comments] => testing form
    [_obtain_records_quickly] => Yes
    [_obtain_records_quickly_comments] => testing form
    [_receive_all_records] => No
    [_receive_all_records_comments] => testing form
    [radio49] => Yes
    [_get_email_records_available_comments] => testing form
    [_records_neat] => No
    [_records_neat_comments] => testing form
    [_informed_delays_records] => Yes
    [_informed_delays_records_comments] => testing form
    [_easy_subpoena_orders] => Easy
    [_easy_subpoena_orders_comments] => testing form
    [_subpoenas_signature_quickly] => No
    [_subpoenas_signature_quickly_comments] => testing form
    [_prepared_as_requested] => Yes
    [_prepared_as_requested_comments] => testing form
    [_good_job_corrections] => No
    [_good_job_corrections_comments] => testing form
    [_invoice_accurate] => Yes
    [_invoice_accurate_comments] => testing form
    [_rates_competitive] => No
    [_rates_competitive_comments] => testing form
    [_invoice_understandable] => Yes
    [_invoice_understandable_comments] => testing form
    [_overall_satisfaction] => 7
    [_satisfaction_comments] => testing form
    [_improvement_suggestions] => testing form 2
    [_additional_services] => testing form 3
    [recaptcha_challenge_field] => 03AHJ_VuuFicWb514JJyI78h4cDNaTyJAJC0rWD7J9931t_nRSJOI5zISiERwZvKA7YrsmHd5FI6ijq0wHcb_wfAn_IDcBuJa1rWqYHWK6UsGVdHmsON8b9sQVMz-EYdRwvCXjdpxUy7HmNe_hORTIvbtvuMzZsjN5eq5rgGCS4poYiUHvzmJCJObTbGyo0y1bmjGHDuXB1Lc88c0crLeOO3Oir1mc7i8HBNn-MoS4KXlsiP-J7b3ZAFg
    [recaptcha_response_field] => 13532358982
    [button92] => Submit
    [ip_address] => 96.59.65.146
)
Array
(
)

Then here is debug result:

Array
(
    [4] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:jjspelman@j2studio.com
                    [2] => Subject:ChoiceLegal Customer Survey Response
                    [3] => From name:ChoiceLegal Survey
                    [4] => From email:info@choicelegal.com
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:ChoiceLegal Customer Service
                    [8] => Reply email:info@choicelegal.com
                    [9] => Attachments:
                    [10] => Body:
<table>

<tr>
	<td>The following information was provided through the ChoiceLegal Customer Satisfaction Survey</td>
</tr>
<tr><td>Name</td><td>JJ</td></tr>
<tr><td>Email</td><td>jjspelman@j2studio.com</td></tr>
<tr><td>Are we easy to reach by email and phone?</td><td>Yes</td></tr>
<tr><td>Any Comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we respond quickly to your inquiries?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Is everyone polite, professional, and informative?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you have a particular person that you prefer to work with at Choice Legal? If so who?</td><td>paul</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are we effective at resolving any issues you may have?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Were you trained adequately to use our system?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>How easy is it to enter new orders?</td><td>Easy</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>How easy is it to view the status of records in progress?</td><td>So-So</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>How easy is it to view records obtained?</td><td>Difficult</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we obtain your records quickly?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you receive all the records that you request?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you get emails when your records are available?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are hard copies neat and organized?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td>Do we keep you informed of any delays in obtaining records?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Is it easy to enter new orders for Subpoenas?</td><td>Easy</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we get Subpoenas back to you for signature quickly?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are the Subpoenas usually prepared as requested?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we do a good job making any corrections you may have?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are our invoices accurate?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are our rates competitive?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Is the invoicing format easy to understand?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Overall Satisfaction</td><td>7</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you have any suggestions to improve our services</td><td>testing form 2</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are there any additional services you would like us to offer?</td><td>testing form 3</td></tr>
<tr><td></td><td> </td></tr></tr>

Poster's IP address:96.59.65.146
                )

        )

    [5] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below could NOT be sent:
                    [1] => To:
                    [2] => Subject:Your ChoiceLegal Customer Satisfaction Survey
                    [3] => From name:ChoiceLegal Customer Service
                    [4] => From email:info@*****elegal.com
                    [5] => CC:
                    [6] => BCC:
                    [7] => Reply name:ChoiceLegal Customer Service
                    [8] => Reply email:info@***elegal.com
                    [9] => Attachments:
                    [10] => Body:
<table>

<tr>
	<td>Thank you for taking the time to complete our survey. Your answers will help us to better ourselves and our services.</td>
</tr>
<tr><td>Name</td><td>JJ</td></tr>
<tr><td>Email</td><td>jjspelman@j2studio.com</td></tr>
<tr><td>Are we easy to reach by email and phone?</td><td>Yes</td></tr>
<tr><td>Any Comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we respond quickly to your inquiries?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Is everyone polite, professional, and informative?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you have a particular person that you prefer to work with at Choice Legal? If so who?</td><td>paul</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are we effective at resolving any issues you may have?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Were you trained adequately to use our system?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>How easy is it to enter new orders?</td><td>Easy</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>How easy is it to view the status of records in progress?</td><td>So-So</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>How easy is it to view records obtained?</td><td>Difficult</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we obtain your records quickly?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you receive all the records that you request?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you get emails when your records are available?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are hard copies neat and organized?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td>Do we keep you informed of any delays in obtaining records?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Is it easy to enter new orders for Subpoenas?</td><td>Easy</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we get Subpoenas back to you for signature quickly?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are the Subpoenas usually prepared as requested?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do we do a good job making any corrections you may have?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are our invoices accurate?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are our rates competitive?</td><td>No</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Is the invoicing format easy to understand?</td><td>Yes</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Overall Satisfaction</td><td>7</td></tr>
<tr><td>Any comments?</td><td>testing form</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Do you have any suggestions to improve our services</td><td>testing form 2</td></tr>
<tr><td></td><td> </td></tr></tr>
<tr><td>Are there any additional services you would like us to offer?</td><td>testing form 3</td></tr>
<tr><td></td><td> </td></tr></tr>
                )

        )

)

Not sure what you mean by "dummy email"?

The client email gets sent correctly but the user email does not.

V5 doesn't have email? Then how is this working?

Thanks, Bob.

Hi,

The 2nd email has an empty "To", which is the source of the error, the "Dynamic to" in the Email 5 action should have "Email", because that's the field name.

Regards,
Max

Thanks for the reply, Max.

I am using {Email} in the Dynamic "To" field of the advanced tab - but it still does not work.

The "To" field of the basic tab is empty because I am using the dynamic field.

That is how I thought I used to do it with version 4. Do I need to select No for the "Enabled" pull down in the Basic tab?

Thank, Max