User logged out when Submit is clicked.

Hi,

My users are getting logged out after they submit the form.

Can anyone think why this could be?

It's a bit of a problem for users that need to use the form to submit several tranches of information, to have to keep logging in after each for is submitted.

~ Dave

Hi Dave,

What's the url of the form ? and what's the url which is used after the form is submitted ?

Regards,
Max

Hi Max,

Sorry for the delay.

I've tried to set up a login to allow access to the URL so that you could look at it, but the login hasn't been approved by the client yet.

The form is visible from this url:

http://www.royalcaninbreedersclub.co.za/index.php?option=com_chronoforms&chronoform=owners

Hi Dave,

The form looks OK from the front-end and appears to submit OK - though there is a clear problem with the placeholder labels not being before the validation runs.

The only other oddity is that you have a hidden input named something like 'cat_facts' that has a big chunk of HTML in it. That might just cause a problem.

Bob

Hi Bob,

Can you clarify the placeholder labels problem?

Dave

Hi Dave,

It looks to me as if the placeholders stay in place when you click the submit button so the validations are applied to them. They need to be removed on submit before the validation runs.

I may be wrong about this but I was able to submit the form without entering any new data.

Bob