No form data being sent

Hi,

Chronoforms v5 is pretty slick. Quite a positive change!

I've figured out most of it without help based on other versions I've used of CF, and it does send an email and everything seems fine. But the curly bracket fields are empty in the received email. Nothing is being sent beyond the HTML.

What am I doing wrong?

Thanks in advance,
Mark

Hi Mark,

I've no idea; what do you see if you turn the Debugger on?

Bob

Bob, sorry - that was pretty ambiguous. Here's the debug info:

Array
(
    [chronoform] => contact
    [event] => submit
    [Name] => mark
    [Company] => Company.Com
    [Phone] => 555-555-5555
    [Email] => mark@company.com
    [Comments] => blah
    [captcha] => 
    [button6] => Submit
    [ip_address] => <redacted>
)

Array
(
)

Errors

Array
(
)

Debug Info

Array
(
    [0] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:mark@company.com
                    [2] => Subject:visitor from Website
                    [3] => From name:Website
                    [4] => From email:mark@company.com
                    [5] => Reply name:
                    [6] => Reply email:
                    [7] => Attachments:
                    [8] => Body:
<table>
<tbody>
<tr>
<td>Name</td>
<td></td>
</tr>
<tr>
<td>Company</td>
<td></td>
</tr>
<tr>
<td>Phone</td>
<td></td>
</tr>
<tr>
<td>email</td>
<td></td>
</tr>
<tr>
<td>Comments</td>
<td></td>
</tr>
</tbody>
</table>

Poster's IP address:<redacted>
                )

        )

)

The email I get is blank except for the field names:

Name 	
Company 	
Phone 	
email 	
Comments 	
Poster's IP address: <redacted>

Hi Mark,

Does the Email template have placeholders like {Phone} in it?

Bob

Apparently it doesn't. When I look at the CODE (Wizard designer) The HTML is a mess (run together) and there are no placeholders. But when I set the form up I know there were placeholders { } because I changed the field name and added the placeholders. But now I also cannot find that section where I did that. It wasn't quite as good as CF4's generate template function but it worked. The code below is not it. I don't know if you see a mess of runon HTML but that's how it's being outputted.

<div class="form-group gcore-form-row" id="form-row-2"><div class="gcore-input gcore-display-table" id="fin-fld1"><br><strong>Please use this form to contact us.</strong><br>
If your need is urgent, please call 999.888.7777 <br><br></div></div><div class="form-group gcore-form-row" id="form-row-4"><label for="name" class="control-label gcore-label-left">Name</label>
<div class="gcore-input gcore-display-table" id="fin-name"><input name="Name" id="name" value="" placeholder="" maxlength="" size="" class="validate['required'] form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /><span class="help-block"><em>Your Full Name</em></span></div></div><div class="form-group gcore-form-row" id="form-row-6"><label for="company" class="control-label gcore-label-left">Company</label>
<div class="gcore-input gcore-display-table" id="fin-company"><input name="Company" id="company" value="" placeholder="" maxlength="" size="" class="form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /></div></div><div class="form-group gcore-form-row" id="form-row-8"><label for="phone" class="control-label gcore-label-left">Phone</label>
<div class="gcore-input gcore-display-table" id="fin-phone"><input name="Phone" id="phone" value="" placeholder="" maxlength="" size="" class="validate['required'] form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /></div></div><div class="form-group gcore-form-row" id="form-row-10"><label for="email" class="control-label gcore-label-left">Email</label>
<div class="gcore-input gcore-display-table" id="fin-email"><input name="Email" id="email" value="" placeholder="" maxlength="" size="" class="validate['required','email'] form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /></div></div><div class="form-group gcore-form-row" id="form-row-11"><label for="comments" class="control-label gcore-label-left">Comments</label>
<div class="gcore-input gcore-display-table" id="fin-comments"><textarea name="Comments" id="comments" placeholder="" rows="3" cols="40" class="validate['required'] form-control A" title="" style="" data-wysiwyg="0" data-load-state="" data-tooltip=""></textarea></div></div><div class="form-group gcore-form-row" id="form-row-17"><label for="fld12" class="control-label gcore-label-left">Captcha</label>
<div class="gcore-subinput-container-wide" id="fitem14"><div class="gcore-input pull-left gcore-sub-input gcore-display-table" id="fin-fld13"><input placeholder="" maxlength="" size="" class="form-control A" title="" style="" type="text" name="captcha" id="fld13" /></div></div>
<div class="gcore-subinput-container-wide" id="fitem16"><div class="gcore-input pull-left gcore-sub-input gcore-display-table" id="fin-fld15">{captcha_img}</div></div></div><div class="form-group gcore-form-row" id="form-row-18"><div class="gcore-input gcore-display-table" id="fin-button6"><input name="button6" id="button6" type="submit" value="Submit" class="form-control A" style="" data-load-state="" /></div></div>

[attachment=1]ScreenShot-a216.png[/attachment][attachment=0]ScreenShot-a215.png[/attachment]
I found that section under SETUP, EMAIL 0. I've added some screenshots.

Mark

Hi Mark,

Please clear the email template box then save your form, v5 will then generate a new email template based on your current fields names.

Or you should make sure that the template matches your fields names, and this is case sensitive!

Regards,
Max

I cleared the form. Same results.

This is what I got in my inbox:

Name
Company
Phone
email
Comments
Poster's IP address:xx.xxx.xx.xxx

This is the re-generated code from debug which matches all the fields in the form.

Array
(
    [option] => com_chronoforms5
    [chronoform] => contact
    [event] => submit
    [Name] => Mark
    [Company] => none
    [Phone] => <redacted>
    [Email] => <redacted>
    [Comments] => blah, blah, blah
    [captcha] => 
    [button6] => Submit
    [ip_address] => <redacted>
)

Array
(
)

Errors

Array
(
)

Debug Info

Array
(
    [0] => Array
        (
            [Email] => Array
                (
                    [0] => An email with the details below was sent successfully:
                    [1] => To:<redacted>
                    [2] => Subject:visitor from Website
                    [3] => From name:Website
                    [4] => From email:<redacted>
                    [5] => Reply name:
                    [6] => Reply email:
                    [7] => Attachments:
                    [8] => Body:
<table>
<tbody>
<tr>
<td>Name</td>
<td></td>
</tr>
<tr>
<td>Company</td>
<td></td>
</tr>
<tr>
<td>Phone</td>
<td></td>
</tr>
<tr>
<td>email</td>
<td></td>
</tr>
<tr>
<td>Comments</td>
<td></td>
</tr>
</tbody>
</table>

Poster's IP address: <redacted>
                )

        )

What do you have in the email template box now ? the fields names between curly brackets should match the ones in the data array, and this is case sensitive!

Re-generated as suggested. This is the result.

<div class="form-group gcore-form-row" id="form-row-2"><div class="gcore-input gcore-display-table" id="fin-fld1"><br><strong>Please use this form to contact us.</strong><br>
If your need is urgent, please call 999.888.7777 <br><br></div></div><div class="form-group gcore-form-row" id="form-row-4"><label for="name" class="control-label gcore-label-left">Name</label>
<div class="gcore-input gcore-display-table" id="fin-name"><input name="Name" id="name" value="" placeholder="" maxlength="" size="" class="validate['required'] form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /><span class="help-block"><em>Your Full Name</em></span></div></div><div class="form-group gcore-form-row" id="form-row-6"><label for="company" class="control-label gcore-label-left">Company</label>
<div class="gcore-input gcore-display-table" id="fin-company"><input name="Company" id="company" value="" placeholder="" maxlength="" size="" class="form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /></div></div><div class="form-group gcore-form-row" id="form-row-8"><label for="phone" class="control-label gcore-label-left">Phone</label>
<div class="gcore-input gcore-display-table" id="fin-phone"><input name="Phone" id="phone" value="" placeholder="" maxlength="" size="" class="validate['required'] form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /></div></div><div class="form-group gcore-form-row" id="form-row-10"><label for="email" class="control-label gcore-label-left">Email</label>
<div class="gcore-input gcore-display-table" id="fin-email"><input name="Email" id="email" value="" placeholder="" maxlength="" size="" class="validate['required','email'] form-control A" title="" style="" data-inputmask="" data-load-state="" data-tooltip="" type="text" /></div></div><div class="form-group gcore-form-row" id="form-row-11"><label for="comments" class="control-label gcore-label-left">Comments</label>
<div class="gcore-input gcore-display-table" id="fin-comments"><textarea name="Comments" id="comments" placeholder="" rows="3" cols="40" class="validate['required'] form-control A" title="" style="" data-wysiwyg="0" data-load-state="" data-tooltip=""></textarea></div></div><div class="form-group gcore-form-row" id="form-row-17"><label for="fld12" class="control-label gcore-label-left">Captcha</label>
<div class="gcore-subinput-container-wide" id="fitem14"><div class="gcore-input pull-left gcore-sub-input gcore-display-table" id="fin-fld13"><input placeholder="" maxlength="" size="" class="form-control A" title="" style="" type="text" name="captcha" id="fld13" /></div></div>
<div class="gcore-subinput-container-wide" id="fitem16"><div class="gcore-input pull-left gcore-sub-input gcore-display-table" id="fin-fld15">{captcha_img}</div></div></div><div class="form-group gcore-form-row" id="form-row-18"><div class="gcore-input gcore-display-table" id="fin-button6"><input name="button6" id="button6" type="submit" value="Submit" class="form-control A" style="" data-load-state="" /></div></div>

That's the form code, I would like to check the "Email" template ? just to make sure that fields names there match the form fields names ?

Sorry - here it is:

<table>
<tbody>
<tr>
<td>Name</td>
<td>{name}</td>
</tr>
<tr>
<td>Company</td>
<td>{company}</td>
</tr>
<tr>
<td>Phone</td>
<td>{phone}</td>
</tr>
<tr>
<td>email</td>
<td>{email}</td>
</tr>
<tr>
<td>Comments</td>
<td>{comments}</td>
</tr>
</tbody>
</table>

Yes! Thank you! 😀

Everything but email works after I change the capitalization to match.

Any ideas on email?

Mark

Never mind got it all working now. THANK YOU!!!