email returning field names not data

I am getting the field names in the email not the input values.. I check the field names in the email template and they match, no spaces. please help.

thank you



link to form : http://www.hoigaardvillage.com/cms/index.php?option=com_chronoforms&tmpl=component&chronoform=maint-easy

output in email:

Name {input_text_0}
Building (check one) {input_checkbox_group_1}
Unit # {input_text_2}
Email address {input_text_3}
Telephone Number {input_text_4}
Preferred method of contact {input_checkbox_group_5}
Description of Issue {input_textarea_6}

Hi joelgw,

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Note: if you are using the Easy Wizard you can turn on Debug on the Others tab.

Bob

Data Array:

Array
(
    [input_text_0] => fwFf
    [input_checkbox_group_1] => choice 1
    [input_text_2] => fwfwef
    [input_text_3] => wefw
    [input_text_4] => joelw@jwoodwarddesign.com
    [input_checkbox_group_5] => choice 1
    [input_textarea_6] => wefwFgf
    [input_submit_7] => Submit
    [c0d0491ad6f1e2f16ad40703a1817501] => 1
    [option] => com_chronoforms
    [chronoform] => maint-easy
    [event] => submit
    [Itemid] => 
)

Validation Errors:

Array
(
)

Debug Data

    email
        10
            Result An email has been SENT successfully from (Maintenance Request)joelw@jwoodwarddesign.com to joelw@jwoodwarddesign.com	
            Body
            Name 	{input_text_0}
            Building (check one) 	{input_checkbox_group_1}
            Unit # 	{input_text_2}
            Email address 	{input_text_3}
            Telephone Number 	{input_text_4}
            Preferred method of contact 	{input_checkbox_group_5}
            Description of Issue 	{input_textarea_6}

what came in email

Name	 {input_text_0}
Building (check one)	 {input_checkbox_group_1}
Unit #	 {input_text_2}
Email address	 {input_text_3}
Telephone Number	 {input_text_4}
Preferred method of contact	 {input_checkbox_group_5}
Description of Issue	 {input_textarea_6}

Hi joelgw,

I don't see any obvious causes there :-( Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

I've attached it below

i uploaded it in the previous post but I don't know where it went. let me know if you want me to send it to you some other way.

thanks

Hi joelgw,

In this forum you have to zip the backup file or rename it by adding .txt. You also have to Upload the file before you Submit your post.

If you like you can email it to me at info at greyhead dot net

Bob

ok see if this works

Hi joelgw,

I restored the form, replaced your email address with mine in the Email To and tested. It appears to be working perfectly* :-(

Name	 input_text_0
Building (check one)	 choice 1,choice 2,choice 3,choice 4
Unit #	 input_text_2
Email address	 input_text_3
Telephone Number	 input_text_4
Preferred method of contact	 choice 1,choice 2
Description of Issue	 input_textarea_6

Submitted by 90.32.50.62

Bob
* I used an autocompleter that adds the input names as data - but note that there are no {} here.

Ok, so what is my next step? I'm not sure I understand what I'm supposed to do next based on your most recent post.

Hi joelgw,

No bright ideas here I'm afraid, as far as I can see the form works as it should. By all means email or PM me the site URL, the form name, and a SuperAdmin login and I'll take a quick look.

Bob