ChronoForms editor loads in IE but not Forefox or Chrome?

Hello,

One of my clients sites is a joomla 2.5 site managed on a private server. Recently when you go to the ChronoForms component in the back-end and click on a forms wizard editor it seems to appear as though the editor does not fully load and I am unable to click on any editor tabs to make edits to a form?

the strange thing is my client brought to my attention that it does load on IE but not in Firefox or Chrome?

Do you have any thoughts as to what could be causing ChronoForms to not fully load the editor?

Please let me know what additional information you may need or if you need access to the back-end to take a look.

Thank you for your time!

HI CardOneConcepts,

This sounds as though there may be a JavaScript conflict (more likely) or a PHP Error (less likely) because of something else on the page.

You can get a clue about a JavaScript conflict by checking the Console for errors using your browser's web developer tools (click F12 in most browsers).

For PHP errors you can check the page source and hunt down the last HTML loaded from ChronoForms to see if there are any embedded PHP error messages, warnings or notices showing up.

Bob

Hi,

Thanks for the follow up! I did check for script errors but discovered that this seems to be an issue with SSL?

The client is forcing the back-end admin area into a a secure url (https://) and when I try loading the wizard edit for a form a bunch of error messages like this "Blocked loading mixed active content "path to content...."

Is there a way to remedy this?

Hi CardOneConcepts,

My guess is that this may be caused if you are using the Rich Text editor (TinyMCE) in the forms. I can't think of anything immediately that ChronoForms loads from the frontend. Can you identify the problem files from the error messages or the server logs?

Meanwhile the workaround is to edit forms in IE :-(

Bob

Hi,

It is definitely an issue with mixed content. Since the admin section is being forced into SSL and the chornoforms wizard editor is asking for non-secure resources it is not loading the editor properly. i looked into this and yes you can simply click on the shield icon in both Firefox and Chrome to get everything to load. However this answer is good enough for me and probably you, but not my client who is asking for everything to load securely, which in all honestly should be the proper solution to this issue I am sure you will agree. I am just not sure what to tell the client and is why I am asking you how to have the chronoforms editor pull resources from a secure url?

Here is a sample of the error report, I took out the real domain for privacy reasons.

[blocked] The page at 'https://www.clients-website.com/administrator/index.php?option=com_chronoforms&task=form_wizard&form_id=1' was loaded over HTTPS, but ran insecure content from 'http://clients-website.com/administrator/components/com_chronoforms/css/cc.css': this content should also be loaded over HTTPS.
/administrator/index.php?option=com_chronoforms&task=form_wizard&form_id=1:7


And to save some space here I am editing out all the redundant error message above and leaving the resources that are being pulled in as non-secure according to the full error report:

/administrator/components/com_chronoforms/js/drag.ghost.js
/administrator/components/com_chronoforms/js/SqueezeBox.js
/administrator/components/com_chronoforms/js/formwizard.js
/administrator/components/com_chronoforms/js/drag.ghost.js
/administrator/components/com_chronoforms/js/SqueezeBox.js
/administrator/components/com_chronoforms/js/formwizard.js
/administrator/components/com_chronoforms/js/tabs.js
/administrator/components/com_chronoforms/css/frontforms_tight.css
/administrator/components/com_chronoforms/css/ccms.css
/administrator/components/com_chronoforms/css/formwizard.css
/administrator/components/com_chronoforms/css/tabs_style.css
/administrator/components/com_chronoforms/images/add.png
/administrator/components/com_chronoforms/css/formwizard/delete.gif
/administrator/components/com_chronoforms/css/formwizard/edit.png

The list goes on and on ........

Do you have any solutions to this?

Thank you for your time!

Hi CardOneConcepts,

ChronoForms doesn't set the http/https part of the URL for these files (with some possible rare exceptions). It uses the standard Joomla! methods e.g.

<script type="text/javascript" src="<?php echo JURI::Base(); ?>components/com_chronoforms/js/drag.ghost.js"></script>

So, in this case JURI::Base() is returning the incorrect value.

You might check the LiveSite setting in the site Configuration file, as I think Joomla! will use that if it is set (it should probably be set to an empty string).

Bob

You are awesome!!! I would totally buy you a beer for you help on this!

That was exactly the issue, I removed the url form the live site in the configuration and all is well!

Thank you so much for your time!