[SOLVED] Received email contains tags <!-- --> and <p> </p>

Hi.

I migrated my Joomla site from 1.5.26 to 2.5.14 and ChronoForms from 3.x to 4.0.
I created a new template with Artisteer 4.1.
All works nice but I have a little problem.
Email from ChronoForms contains tags <!-- --> and <p> </p>. Follows an example:

<!--Manifestazione: 17/11 - 1^ Prova Camp. Enduro
Nome e Cognome:Test Test
Data di nascita: 01/01/1991
Residenza: Test (TE)
Classe: E1
Marca Motociclo: KTM
Cilindrata: 125-->

<p>Manifestazione: 17/11 - 1^ Prova Camp. Enduro</p>
<p>Nome e Cognome:Test Test</p>
<p>Data di nascita: 01/01/1991</p>
<p>Residenza: Test (TE)</p>
<p>Classe: E1</p>
<p>Marca Motociclo: KTM</p>
<p>Cilindrata: 125</p>

Before migration all worked very well.

Joomla uses PHP mail function.

Where is the issue??
Is possible to use a plain text mail and not HTML??

In the email template I tried to change format (address and preformatted) but is the same.
I tried to read mail with Outlook and Gmail from webmail.

Thanks.

Hi,

go to the events tab and select the email action.
On the general tab, just select Text in the "Send As" field;

This should send only the text part.

Hi starless,

Exactly as rodiusd says.

What do you have in the Email template?

Bob

Hi.

Thank You to reply.

go to the events tab and select the email action.
On the general tab, just select Text in the "Send As" field;

I use Easy Form Wizard Mode. Only Advanced Form Wizard Mode has the field "Send As". It's true??

Can I modify this feature in other way??

N.B.: I have used backup and restore function to migrate the forms.
N.B.: I upgraded chronoforms to 4.0.1 version but the issue remains.

What do you have in the Email template?

Simply like follows:

Manifestazione: {manifestazione}
Numero di gara: {numero_gara}
Nome e Cognome:{nominativo}
Data di nascita: {data_nascita}

that in HTML is:

<p>Manifestazione: {manifestazione}</p>
<p>Numero di gara: {numero_gara}</p>
<p>Nome e Cognome:{nominativo}</p>
<p>Data di nascita: {data_nascita}</p>

Hi starless,

ChronoForms doesn't usually do anything to change the HTML in the email template.

Please try turning the rich text editor off and past the HTML directly into the textarea.

Bob

Hi Bob.

Please try turning the rich text editor off and past the HTML directly into the textarea.

How can I do to turn off the rich text editor??
I tried to clear all data in the text editor and paste like follows:

Manifestazione: {manifestazione}
Numero di gara: {numero_gara}
Nome e Cognome: {nominativo}
Data di nascita: {data_nascita}

When I click on HTML button this is the result:

<p>Manifestazione: {manifestazione}<br />Numero di gara: {numero_gara}<br />Nome e Cognome: {nominativo}<br />Data di nascita: {data_nascita}</p>

The issue remains.

Is there a way to change from HTML to plain text in "Easy Form Wizard Mode" (also by source)??

Hi starless,

Sorry, neither changing type, nor turning off the editor are options in the Easy Wizard, you'd need to switch to the Form Wizard to test that.

You could create a very simple test form in the Form Wizard to see if that works OK.

Bob

I Bob.

You could create a very simple test form in the Form Wizard to see if that works OK.

Works OK.
I tried with Easy Form Wizard and works OK.

I think that I found the issue.
Follow the steps:

1) On old site Joomla 1.5 I upgraded ChronoForms from v3 to v4
2) Backuping up forms
3) Restoring forms in new Joomla 2.5

Steps 2) and 3) are incorrect!!!

Your how to ("How can I upgrade from ChronoForms v3 to v4?") says:

There is no automatic upgrade from CFv3 to CFv4.
You can copy and paste chunks of code - for example the Form HTML and some custom code - but the form functionality, emails, DB Save, etc. has to be re-built.

Are the steps 2) and 3) the issue??

Hi starless,

I think so. The new CF can't usually read the old CF backup files. That would explain the problem.

Bob

OK.
For me the topic is solved.

Thank You very much.