Cannot Create new forms after update

I've been working on a website upgrade to the latest release of Joomla and Chronoforms and I thought everything had gone well with Chronoforms, as all the old forms from the previous version pulled in and are working properly. The problem is I'm not able to create new forms within the system.

I had created a custom form and thought maybe it was something in my coding, as I was unable to attach a db table to it, or even view the form from the "frontview" link.

So I created a bit of a test from using the wizard with just a few items to see if I was able to even view a form built from the wizard and the short answer is no, not in front view or test and you can't attach a db table once it's been created.

I checked the db and saw the "attempt" to attach the db table and went ahead and updated that table with the correct information and now you can select the db table with the associated form, as the table was created in the earlier attempt to set it up.


I thought maybe it was a folder/file permissions error so just for testing (can't leave it this way) I opened all the permissions wide open. Nope - no joy. Now I'm out of ideas of what is creating the problem.

I can email you or IM you with the details to login if you have time to take a look.

Thanks

Ruth

Hi Ruth,

The problem is I'm not able to create new forms within the system.

What isn't happening exactly?

Bob

Same problem here.
On the admin site, blank pages are displayed when trying to use ChronoForms

Hi eprat,

It seems most unlikely that is the same problem. Please see this FAQ which may help.

Bob

Here are my steps - I manually created a new form. I then went to chronoforms, selected new and created a new form in the system with the same name. I updated any needed settings for the new form. Then I pasted in my custom code (nothing fancy just a form with a ton of fields). The form views perfectly in a standard html environment. Once the form was in and saved, next I selected the form, click the create table icon. It displayed the table, and I made any needed updates to the fields and saved.

Back on the Chronoforms dashboard - my form was not presenting the option (drop down) to select the table for viewing any collected data. I then tried to view the form from the front end - all I get is a blank page on the website.

Next I took a look at the db trying to figure out why nothing is working. I found the table I created for my form. The form is called "owner_tenant" and I found a table with the same name. Next I took a look at the actions table - and I found the following error - (note the table name is missing) Once I updated that record to include the table name, then the drop down appeared on the dashboard where data could be viewed as it's collected by the form, however the form is still not viewable - When I click the view link I see the box were the form should be appearing on the page, but it's empty.

As I said, I even built a small version of this form using the wizard - same thing happened. Table won't attach using normal procedure and it's not displaying the form.

Joomla Version: 2.58 - Latest release of Chronoforms.

Ruth

{"table_name":" ","model_id":"chronoform_data","save_under_modelid":"0","params_fields":"", "ndb_enable":"0","ndb_driver":"mysql","ndb_host":"localhost","ndb_user":"","ndb_password":"","ndb_database":"","ndb_table_name":"","ndb_prefix":"jos_"}

To be sure you understand, this is not a blank page php error. The site comes up but the module location where the form should be presenting itself is empty - There's a very nice box there with nothing in it.

Ruth

Hi Ruth,

Trying to follow through the steps in my head I find it hard to see any error. Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

Thanks for the reply - sorry for the delay in getting back but we had a major network outage and I've been buried.

Here's the .zip and I'll post an IM with login info so you can go take a look. Honestly I'm stumped as to why imported original forms work just fine, but nothing new will work.

Ruth

I may have this working. I uninstalled and reinstalled Chronoforms - and I can now view the form and am now able to add the db. Not sure what the problem was, but its now working.

Ruth

I had this working for a bit; however I'm once again trying to build a new form and it's not working. I tracked down the issue regarding changes to needing to clear the sites cache after every change, which required me to open some permissions. Once the form is viewed one time, you're fine, but twice now I've uninstalled and reinstalled the component so I could work on the next form.

What I'm wondering as I need to open many permissions during installs and then once successful I close them. Then it will work for forms I've already created within the system. Is it a permission on a directory somewhere that won't allow one to view the form right after it's created? It matters not whether it is a custom or a widget created form (I've done both) the same thing happens. I've changed themes and that made no difference -

I opened permissions while testing for the logs, tmp, components/com_chronoforms and its associated subdirectories, the cache folder and its sub folders, all to no avail.

This has been just maddening to get through - please has anyone seen this before? Again, the module location on the page is blank when trying to view the form.

Ruth

Hi Ruth,

I've never seen anything quite like this before. My best guess is that it has something to do with server security settings on this particular site/host.

The simplest workaround may be to develop the forms on a friendlier site then save and restore them to the live site.

Bob