FormWizard won't load Events & Form Settings

I send this via mail already but since it says I would get faster support on this in the forum I'll repost it here:

Hey,
I'd like to request some help with this issue or bug regarding my contact form (ChronoForms V4) running on Joomla 2.5.14. I can create a from and edit it just fine but once I save it the "Events" and "Form Settings" tabs are empty. Since I know how it works I am able to edit it in the DB itself but the one I'm creating the website for can't and if he wants to change it that's a problem. It's running just fine on 2 other pages (one J1.5 and another J2.5.14) at the same hoster and the same PHP & MySQL versions.

The URL is "tasc4aviation.com".

If you require an admin-account I'll gladly create one for you.

Kind regards
Alex

I really hope somebody can help me with this.

Thanks in advance!

Greetings
Alex

Hi Alex,

There are a couple of possible explanations - though neither quite fits.

If you have a Formatted text element with anything other than basic text in it that can break the form - double quotes " are a particular problem.

There could also be server security problems - though usually that means that changes to the form don't save but the existing elements and actions are still there.

Bob

Thanks a lot for your fast replies (mail and forum😀). I've looked into my formatted text (which is the header of the form) and made sure there are no doublequotes left. Sadly the issue still remains.

It looks like this:

<div class='contact'>
			<h2>
			<span class='contact-name'>Tasc4Aviation GbR</span>
		</h2>
								<h3>Contact</h3>				<div class='contact-image'>
			<img src='/images/T4A Logo_neu_5.png' alt='Contact-image' align='middle' />		</div>
	
	
		<div class='contact-address'>
			<span class='jicons-icons' >
			<img src='/media/contacts/images/con_address.png' alt='Address: '  />		</span>
		<address>
				<span class='contact-street'>
			Tasc4Aviation GbR<br />
Djordje Samardzija<br />
Germany		</span>
					
	</address>
	</div>

	<div class='contact-contactinfo'>

	<p>
		<span class='jicons-icons' >
			<img src='/media/contacts/images/con_mobile.png' alt='Mobile: '  />		</span>
		<span class='contact-mobile'>
			 +381 60 655 6730		</span>
	</p>
	<p>
		<span class='jicons-icons' >
		</span>
		<span class='contact-webpage'>
			<a href='http://www.Tasc4Aviation.com' target='_blank'>
			http://www.Tasc4Aviation.com</a>
		</span>
	</p>
	</div>

Any tags or references which are likely to break it?

Thanks again!

Greetings
Alex

Hi Alex,

Nothing obvious, try switching to a Custom Element element from the Advanced Group and see if that fixes it (if you can make that change?)

If not, please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

I just deleted all the code from my formatted text and now it's all up and running again. I'll use the "custom code" event for the form-header and run it at 'view'.
Thanks a lot!

Greetings from Germany
Alex

Hi Alex,

That's fine - I prefer the Custom Element element because it sits in the Preview box and when I come back a few months later I can still see where the HTML is coming from.

Bob