Email with blank fields

oracle 09 Sep, 2013
i have a question regarding the sent email. Sometimes i receive the email form with blank fields. Sometimes only the page 1 of 3 is empty and sometimes the whole email.

As example:
Vorname: * {input_text_19}
Nachname: * {input_text_20}
Nickname: * {input_text_2}
Alter: * {input_text_3}
Bewertet als: * {input_select_32}

I found some answers in the forum like spam bots, server validation or session time out. What can i do exactly? I have few required fields in the form and i have changed the session time out to 30 minutes.

best regards,
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