Radio Button, checkbox & multiple upload not working on IOS

http://interactivehealthsolutions.com.au/e-referral

it works on all browsers and androids however the only thing the works on IOS devices is the text-box input field and radio buttons, checkbox and multiple upload doesn't works, i found this related post
http://www.chronoengine.com/forums/index.php?option=com_chronoforums&cont=posts&f=26&t=90932&p=315631&hilit=ios#p315631 however it wasn't solved last post on it was yesterday, so i will just base on that post for the multiple upload case.

For the radio button and checkbox well i think it should be better to create a new post about it..

Any suggestion where i should start or what should i do first? i'm really lost why the radio buttons and checkbox doesn't work on IOS

Looking forward for your replay Mr.Greyhead

Hi Ronjb,

I don't see any checkboxes in your form :-( The radio buttons in your form are fancy ones created by your RocketTheme template. I suggest that you turn off Input Formatting in the template Advanced Options tab and see if that fixes the problem.

Please see this FAQ for uploads from an iPad/iPhone.

Bob

Thanks again Grey! your really a life save,, switching off the input settings on the template advance tab solved the issue,, now i'm having trouble again saving the form its going back to the controlpanel even though my max_input_vars = 4000, it was 2000 before and i was able to save it the huge form,, now i tried 3000 and 4000 but still i couldn't save it..

also tried adding these:
suhosin.get.max_vars = 4000
suhosin.post.max_vars = 4000
suhosin.request.max_vars = 4000

but still no luck any idea why? its not that a major issue, but if we can solve it, it would be awesome!

http://interactivehealthsolutions.com.au/phpinfo.php

Thanks again

Hi ronjb,

Those are the main reasons I know of for forms not saving. There might be some problem with misplaced code but usually that shows itself when you re-open the form for editing.

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

Thanks for your replay grey and thank you in advance, i just hope this save not working issue can be sorted out..


do you think backingup the form then delete it and restore the backup would fix the problem or not? lol sounds really dumb but i'm just desperate trying out stuff jst to fix thus

Hi ronjb,

The form restores and then edits and saves OK here. Please check the PHP settings show on the Site Admin | System Info | PHP Info tab as sometimes it seems they are not quite what you expect from PHPinfo.php

Bob

PS I did notice a few odds and ends:

You have Formatted Text elements with double quotes round class names - they can cause problems, either use single quotes or switch to Custom Element elements.

You've got quite a complex form in the Easy Wizard, I'd switch to the Form Wizard and get rid of the un-used actions. That will make the form code a bit smaller.

In the Email action you have two input names in the Subject Box, - I don't think that will work. You can use one input name in the Dynamic Subject box.

i checked the Site Admin | System Info | PHP Info tab and found out:
max_input_vars 1000
memory_limit 32M

http://interactivehealthsolutions.com.au/phpinfo.php
the informations on phpinfo.php doesn't applies to it,, do i really need to contact our server to make to changes for this? since the override i made is only on the php.ini

Can you pls upload the modified clean form you have made? so i can just upload it to the website. I'm kindda lost with the double quotes that you mean,the un-used actions and the Email action that you said that won't work.. if i can kindly upload the modified form you have clean it would be really awesome!

thanks again

Hi ronjb,

Sorry I didn't do anything to clean the form, just took a quick look at some of the settings :-(

The max_input_vars setting is the problem then - I think that at the top of the PHP Info page there is a section that tells you which .ini files are being used. (See a Joomla! 3 example in the image.)

Bob

I just got my server updated my php max_input_vars and memory_limit.. i was able to modify my form and save it with advance wizard mode,, however i can't save my form from the form general settings.. when my form is set to tight layout and i add (enctype="multipart/form-data") on Form tag attachment input field... i have a multiple upload and this form tag attachment is need to have the files attached on the email... everytime i save it the form tag attachment field goes blank, and the tight layout goes to normal..but when change it to tight and save it,, it remains as tight layout but then i add the enctype="multipart/form-data" and save it,, it goes back again to tight and the tag attachment field is still blank...

any idea why? if you need admin access just let me know..

p.s i was able to get the enctype="multipart/form-data" work with a diff website with multi upload running fine

Hi ronjb,

Please try enctype='multipart/form-data' using single quotes ' sometimes that makes a difference with ChronoForms.

Bob

neat! it worked! can't believe its just the " that is wrong,, lol

Thanks again for your help grey your! i hope a beer is fine with you😶