Cannot send e-mail to non-host email addresses

darklord263 14 Aug, 2013
I am using CFV4_Stable and Joomla 2.5.14

I created a form that on submit sends a copy to a local e-mail address (static) and a second e-mail address (dynamic.)

I am using a hosting company that also handles the mx record for our e-mail. (xxxxx.org)

On submitting the e-mail is sent to the local e-mail address ([email]info@xxxxx.org[/email]) but does not send the e-mail to the dynamic address when it is a non-xxxxx.org address.

Eg: static = [email]info@xxxxx.org[/email] dynamic= [email]testing@xxxxx.org[/email] (both e-mails send.)
Eg: static = [email]info@xxxxx.org[/email] dynamic= [email]validaddress@gmail.com[/email] (only xxxxx.org sends)

I have checked spam on gmail, and have tried multiple valid non xxxxx.org e-mail addresses.

This form worked when it I was using CFV3.2. I upgraded to 4 and recreated the form and lost that functionality.

Any suggestions?

Thanks
GreyHead 15 Aug, 2013
Hi darklord263,

There is nothing in ChronoForms* (or in Joomla! as far as I know) that checks the domain of the email address so this has to be a problem after the email is sent. Please check with your web/mail host.

You could also try my Email [GH] action to see if that makes any difference but I would not expect it to; it does use slightly different Joomla! code to send the email from some versions of the standard action.

Bob

* The is one small exception - my Email [GH] action has an optional MX record check.
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