http://www.sourcingitaly.com/contact"> Can't see the email address of sender - Forums

Forums

Can't see the email address of sender

Alistair 20 Jun, 2013
I'm probably making a mountain out of a molehill, there must be something I clearly not understand, I've read posts on how to fill out the contact email section still when I get an email from a chronoform on my website I'm not able to reply as can't see the email address of the sender.
1) What am I doing wrong?
2) Is there a way in the admin to recover who actually sent me a recent email given that I put "email" as a mandatory field?

The contact form I'm referring to -> http://www.sourcingitaly.com/contact
GreyHead 20 Jun, 2013
Hi Alistair,

You can set the Reply To Name and address of an Email using the Reply To Name & Email boxes in the Email action. In this case put the input names in the boxes on the Dynamic tab.

You can also show the email address in the body of the email.

There will only be a record on the server if you set up a DB Save action on your form (which I generally recommend that you do in case emails go astray).

Bob
Alistair 21 Jun, 2013
Hi,

- You can set the Reply To Name and address of an Email using the Reply To Name & Email boxes in the Email action. In this case put the input names in the boxes on the Dynamic tab.
I don't find any reference to what you said.
Why was this user able to send me the form without writing his/her email given that it's a mandatory requirement? You can test it yourself, I certainly can't, why he/she could? If no-one could bypass that mandatory field there would be no need to do whatever you said above (I'm sorry I'm not really technical and don't understand what you said).

-You can also show the email address in the body of the email.
This only works if the sender actually writes his/her email in the body of the form, doesn't it?

-There will only be a record on the server if you set up a DB Save action on your form (which I generally recommend that you do in case emails go astray).
Again, there would be no cuase for emails to go astray if the mandatory field was actually mandatory. Ho do I know if I set up a DB Save action on my form?
GreyHead 23 Jun, 2013
Hi Alistair,

Validation is only as good as the work you put into it. Client side validation depends on JavaScript and won't work if the user has JavaScript turned off. You need to add ServerSide validation to be certain that the email is included.

You'd know if you had added a DB Save action if you had created a table and enabled saving on the 'Store Data' tab in the Easy Form Wizard; or added a DB Save action in the Form Wizard.

Bob
This topic is locked and no more replies can be posted.