Not saving large complex form

peterswa62 09 Jun, 2013
I have the latest version of ChronoForms.

I am working on a complex form with many fields:- there are going to be about 50 fields on the form.

When I now select the form in the Forms Manager list and click Wizard edit, do some changes (apply&save), then click Save button on the top, the changes will not be saved, and admin portal returns to main Joomla Control Panel instead of Forms Manager.

Is it because of the size of the form and number of fields? Can ChronoForms cope with large forms with many fields?

Can you pls give some idea, how I could correct this.
peterswa62 10 Jun, 2013
MY ISP fixed it just needed to change some settings in php.ini. Sent a support ticket and this was their response:-

Hello
Thank you for contacting support.

I'm sorry to hear of the trouble you're having.
Yes, the defaut php on our server does not have the lines:
max_input_vars = 3000
suhosin.post.max_vars = 3000
suhosin.request.max_vars = 3000

I added this to your php.ini file.
Give it a try, and if you need addtional assistance, please contact us.
Support 24/7 Is our commitment to you.
Please let us know if you have any other questions or concerns.
webgra 16 Jul, 2013
Hello, i have the same problem. My Provider strato means, i must by a special expensive serverconfiguration, that i can set:

max_input_vars = 3000
suhosin.post.max_vars = 3000
suhosin.request.max_vars = 3000

My customer do not want this. Have you another solution for this issue?
My current values are =1000

Thank you very much.
K.G.
GreyHead 16 Jul, 2013
Hi webgra,

Build the form on another server then restore a backup copy to the live site.

Persuade your client to use a web-host with better levels of service.

Bob
webgra 16 Jul, 2013
Thank you
A change is not possible
I've already asked 2 providers - none helps. Any other suggestion?
GreyHead 16 Jul, 2013
Hi webgra,

Find a web-host that lets you have a customised php.ini file - many do.

Build the form on another server then restore a backup copy to the live site.



Bob
webgra 16 Jul, 2013
ok, it was a wrong information - i can build a php.ini on my webspace.
I do this:
max_input_vars=2000

Now i can save the form.
But Chronological forms no longer works. The forms break. In the html-code are a lot of slashes:
\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \


I delete php.ini and the forms after restore works!

Whats wrong?
Thank you very much.
K.G.
GreyHead 16 Jul, 2013
Hi webgra,

It sounds as though the php.ini file you are now using has Magic Quotes 'on' look for magic_quotes_gpc and set it 'off' (more info here).

Bob
webgra 17 Jul, 2013
Hallo Bob,

This additional entry in the php.ini file in the directory / administrator helped

max_input_vars = 2000
magic_quotes_gpc = off



Thank you and best regards
K.G.
jcalvert 02 Jun, 2014
This solved it for me:
https://www.chronoengine.com/forums/posts/f3/t96309.html
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