Hi all,
We are currently in the process of migrating from J1.5 to J2.5. I started recreating all of our forms using CF 4.0 RC3.5.2. Everything is working properly except for the email function. I know that it has been asked a couple of times but none of the things that solved their issues worked for me. The debug data says "An email has been SENT successfully from..." but no email is being received. I have tested Joomla's email function using the "email to a friend" from the article, and it is working properly (emails are being received with the link to the article). I have also tried creating a very simple form (1 text box "name1" and a submit button), it worked properly except that no emails are being received. Any help would be appreciated.
Thanks,
Jay
We are currently in the process of migrating from J1.5 to J2.5. I started recreating all of our forms using CF 4.0 RC3.5.2. Everything is working properly except for the email function. I know that it has been asked a couple of times but none of the things that solved their issues worked for me. The debug data says "An email has been SENT successfully from..." but no email is being received. I have tested Joomla's email function using the "email to a friend" from the article, and it is working properly (emails are being received with the link to the article). I have also tried creating a very simple form (1 text box "name1" and a submit button), it worked properly except that no emails are being received. Any help would be appreciated.
Thanks,
Jay
Hi Jay,
Please see this FAQ for the most common email problems, some of them I can see you have checked.
Bob
Please see this FAQ for the most common email problems, some of them I can see you have checked.
Bob
I have found through my own experience, is if you are creating a form using the form wizard and the wizard edit, make sure you do everything within the form wizard/wizard edit.
A couple of times I clicked on the form itself in the Forms Manager and entered a redirect there (to my thank you page url), instead of taking advantage of the redirect in the form wizard Event panel.
Apparently there is a conflict if you mix the wizard with the old way of configuring the form. And for me, that is what stopped the emails from being sent.
Why would I handle a form redirect the "old way" instead of doing it in the events panel? Because that's how I used to do it in the olden days of Chronoengine before the wizard became available. And it seemed "easier" to do than to figure out how to do it in the Event panel. Even though it is very easy to do redirects in the Event Panel.
So do everything in the wizard and you will have less chance of email problems.
Rowby
A couple of times I clicked on the form itself in the Forms Manager and entered a redirect there (to my thank you page url), instead of taking advantage of the redirect in the form wizard Event panel.
Apparently there is a conflict if you mix the wizard with the old way of configuring the form. And for me, that is what stopped the emails from being sent.
Why would I handle a form redirect the "old way" instead of doing it in the events panel? Because that's how I used to do it in the olden days of Chronoengine before the wizard became available. And it seemed "easier" to do than to figure out how to do it in the Event panel. Even though it is very easy to do redirects in the Event Panel.
So do everything in the wizard and you will have less chance of email problems.
Rowby
If you are using the FAQ and testing the system emails (Email to a friend etc,) and get an error saying the email can't be sent, I found this url helpful and has worked for me. Of course make sure you make a backup of any files you modify in Joomla.
http://www.voodish.co.uk/articles/joomla-e-mail-could-not-be-sent-fixed/
Rowby
http://www.voodish.co.uk/articles/joomla-e-mail-could-not-be-sent-fixed/
Rowby
This topic is locked and no more replies can be posted.
