Max Size Error Message Problem

Hello. I set up a simple form with the upload file dialog. Max Size in KB - 1024.



When I send a small file (for example - 1.6 MB), I get the correct error message:



If I send a biggest file (for example - 2.3 MB), I get something like this:



In php.ini I have:

max_execution_time = 120
max_input_time = 120
memory_limit = 64M
upload_max_filesize = 16M
post_max_size = 8M

What could be the reason? Please, help!

Hi Frostoman ,

Please post a screenshot of the Upload Files action settings.

Bob

On Submit Upload Files Action:





Event Loop:



File Upload Element:

Hi Frostoman,

Everything there looks OK. Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

Zipped backup file: http://www.ex.ua/view_storage/383666462581 (click on the backup.zip and the download will start)

Thanks for the help!

Hi,

Please try to remove the "12" from the field name, fields names should not start with digits, please make the change in both places, do you still get the same problem ?

Regards,
Max

Hi Max,

Well spotted I missed the 12 completely :-)

Bob

Hi Bob,

No problems, but I'm not sure if this is the real source of the issue!🙂

Regards,
Max

Please try to remove the "12" from the field name

I tried. It did not help ((( Maybe the problem is not in the component? Maybe the problem in my Joomla...?

Hi,

Please drag a "Custom code" action after the upload action and use this code:

<?php print_r2($_FILES); ?>

then show me the output displayed after the form is submitted (with big file error)

Regards,
Max

Please drag a "Custom code" action after the upload action

then show me the output displayed after the form is submitted (with big file error)

Hi. I did it, but with big file I see only "1". With small file I see:

Array
(
    [frames_input_file] => Array
        (
            [name] => 7YGaMSaS9Vw.jpg
            [type] => image/jpeg
            [tmp_name] => /tmp/phprwvZIg
            [error] => 0
            [size] => 149368
        )

)

Data Array:

Array
(
    [chronoform] => Frames
    [event] => submit
    [Itemid] => 329
    [option] => com_chronoforms
    [view] => form
    [frames_name] => Роман
    [frames_phone] => 03
    [frames_email] => mymail@gmail.com
    [frames_birth] => 85
    [frames_input_file] => 20130410221942_7YGaMSaS9Vw.jpg
    [frames_submit] => ОТПРАВИТЬ
    [e92a001f0a387ddd1065213b8f5af6bf] => 1
    [_PLUGINS_] => Array
        (
            [upload_files] => Array
                (
                    [frames_input_file] => Array
                        (
                            [name] => 20130410221942_7YGaMSaS9Vw.jpg
                            [original_name] => 7YGaMSaS9Vw.jpg
                            [path] => /home/gorlport/public_html/components/com_chronoforms/uploads/Frames/20130410221942_7YGaMSaS9Vw.jpg
                            [size] => 149368
                            [link] => http://www.0624.com.ua/components/com_chronoforms/uploads/Frames/20130410221942_7YGaMSaS9Vw.jpg
                        )

                )

        )

)

Validation Errors:

Array
(
)

Hello,

Ok, could you please try to remove the "Custom code" BEFORE the "upload files" ? that would display some debug even if there is an error, please post that here!

Regards,
Max

Array
(
    [frames_input_file] => Array
        (
            [name] => IMG_8988.jpg
            [type] => 
            [tmp_name] => 
            [error] => 1
            [size] => 0
        )

)

Hi Frostoman,

PHP Error Code 1 (see the debug) is "Value: 1; The uploaded file exceeds the upload_max_filesize directive in php.ini. "

You should check the setting there and then increase it to cover the size of files that you need to upload. You may need to check with your web host to find out how to change php.ini settings on your server.

Bob

In php.ini I have:

max_execution_time = 120
max_input_time = 120
memory_limit = 64M
upload_max_filesize = 16M
post_max_size = 8M

I attach the file size is 2.8M

May be a limit somewhere else?

My php.ini file (in zip archive): http://www.ex.ua/view_storage/808644086476

Hi Frostoman,

Please check the Site Admin | System Information | PHP Information page on your site to see of this is the value that is in use. It is possible to have more than one php.ini file on a site.

Please check with your web-host also.

Bob

Hi all,

I have the same problem that Frostoman. I have checked System => PHP information and my upload_max_filesize is 10mb. I have tried to upload a file of 3mb and I have the message:
Array
(
[frames_input_file] => Array
(
[name] => xxxxxx.jpg
[type] =>
[tmp_name] =>
[error] => 1
[size] => 0
)

)

Any idea about this problem?

Thanks and regards,

Hi alexcre,

Hmmm, that [error] => 1 says that the upload_max_filesize directive is the problem (see here ). That's generated by the PHP file upload code independently of ChronoForms.

Bob

Hi Bob,

Thanks for your response. I have found my error:

I had this in my php.ini file:

upload_max_filesize = 10M

I have added this and now is working correctly:

post_max_size = 10M

Best regards,

Hi alexcre,

Well found, I didn't think of that but it makes sense.

Bob