Forums

Hi folks. I'm hoping someone with more knowledge than me can give me some idea why (part of) my form has stopped working, but only in Firefox.

The site is partysoundz dot com and the form is "booking enquiry" under the "contact us" menu.
The form had been working fine for several months, so I can only assume its as a result of a firefox update that it's stopped, but I've checked and it still works under I.E, Safari, the Android Internet Browser and also Chrome.

The problem is with just one field - "Enter Start time" which (as with "Enter Finish Time") is a datepicker formatted for time only. The finish time one works, but the start time one doesn't.

I don't know a lot about the way the forms work, and I have to be honest, I think I created it by copying examples from other people, but the point is, it did work in all browsers, and now it doesn't work in Firefox, and I've already had a number of potential customers say they can't fill the form in.

Any help would be greatly appreciated, Thanks.

Rob.

Hi sealeyr,

This is an odd one and tough to pin down but I think that it is because you are using 'start' as the class identifier. Please try it with something different like 'startx'.

It looks to me as though FireFox is also identifying this container div as having a 'start' class even though it's only part of the class name:

<div id="autoID-91a1f078c16249481bf013eeaf4a41ae_container_div" class="ccms_form_element cfdiv_text multiline_start">

Bob

PS I noticed that Chrome is blocking the RECaptacha code as insecure. I think that's because the google.com url you are using is http and not https

Many thanks Bob, that change worked a treat - must remember to avoid the word start in future.

The problem with the recaptcha is still causing me a problem, added the https URL in the loadrecaptcha event, but looking at the page source, it still seems to use http://
Is there anywhere else that I should be changing it to the secure url?

Thanks,

Rob.

UPDATE:
I did a dearch on my joomla setup and found a recaptcha plugin (joo_recaptcha) and disabled that - now it seems to work fine. Now I just need to find what else I've broken by disabling the joo_recaptcha.

Hi Rob,

I think that probably the joo_recaptcha plug-in uses the same DEFINE for the Google URL as does the ChronoForms Recaptha - so if joo_recaptcha is loaded first it will block the URL set in ChronoForms :-(

Unless you are using ReCaptcha somewhere else there shouldn't be any side-effects. If there are then we can try and find a hack for the CF action.

Bob