Sometimes empty forms

bellavica 30 Oct, 2012
Hello,

I've got an form on my website, made it with the wizward. Mostly i get the fields on the form in my email. But sometimes all the fields in the email is empty.

Anybody an idea what the problem is?
GreyHead 30 Oct, 2012
Hi bellavica,

Please see this FAQ for some suggestions.

Bob
bellavica 30 Oct, 2012
Thanks Bob.

But how is it possible that of the 100 emails i got. Only 10 are empty and 90 emails are okay.
GreyHead 30 Oct, 2012
Hi bellavica,

Sorry, I don't understand your question? Perhaps because 10 people spammed you and 90 didn't, or ten of your users double clicked the submit button; or . . .

Bob
bellavica 06 Nov, 2012
Bob,

I mean. 90 procent of the emails i got is good. But 10 procent goes wrong and then i get an empty email. See below. I hope u understand it. It's not a spammer.

I have a form on my website where people can fill i some information for an offer. I get daliy a lot of emails from customer trought the form. sometimes i got an empty form( see below)

Name:

Adress:

Street:

Postcode:

Place:
GreyHead 06 Nov, 2012
Hi bellavica,

Please check the FAQ I linked to, there's another one about emails with missing data as well.

Bob
bellavica 28 Nov, 2012
Bob,

i added Serverside validation and captcha but still the input data is sometimes missing.
GreyHead 28 Nov, 2012
Hi bellavica,

What exactly are you validating and what is missing?

Bob
bellavica 30 Nov, 2012
I'm getting the following mail.

Name:
Adress:
Postal:
City:
Email:
Phonenumber:

As you can see i miss all the input data on the form.

in the FAQ under point 4.

If ALL your input data are missing then you may have no server validation on your submission data, you should add one or more of the following to your form: Serverside validation (Auto and/or Custom), Captcha, ReCaptcha, Security question. A simple auto server side validation with few "required" fields should be enough, but it will not block spam bots, a Captcha is advised.

So i put a simple server side validation on the name, adress,postal code fields.
GreyHead 30 Nov, 2012
Hi bellavica,

Yes, I'd validate at least 'name' and 'email' and add an email check for the email address to catch people who type in nonsense strings like sfsfgf.

Bob
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