Dynamic To field not working in chronoform v3.0 stable

Hi Bob,

I am in a very critical situation. I want to send a mail to a person who filled our form.
but while using Dynamic To field not no email message is coming into mailbox. In Dynamic Field I used the email address value like {email} and email only but no luck.

Please help me. I'll be very thankful to you.

Regards,
Kheema

Hi Kheema,

That is a very old version of ChronoForms.

I think that the Dynamic To should work with just email (no quotes or brackets.

Please turn debug on in the form General Tab, then submit the form and post the debug - including the 'dummy emails' results here.

Bob

Hi Bob,
I am very grateful to replying me.
I on the Debug but after form submission I get no message.

Here are the screenshot.

Hi Kheema,

Please change the From Email to match the site domain. If not the email may be marked as spam and dropped.

You should get some Debug output - if not, possibly something else is not working with the form. How are you redirecting to the Thank You page?

Bob

Hi Bob,

Thanks for reply. I've changes the email address in "FromEmail" and used company email address now.
and since my form data goes to SugarCRM so for redirection I am using simple line of code.

<input type="hidden" name="redirect_url" id="redirect_url" value="http://www.abc.com/en/contact-us/thank-you-for-contacting-us">

Hi Kheema,

I can see that provides a URL but I don't understand how the hidden input ReDirects the data or the user in CFv3? How is the actual redirection done?

Bob

hi Bob,

since the Form data need to stored in sugarCRM database, so I used the redirection in a hidden and then after form submission all the values added after the URL.
for exmaple after form submmission Sugar code add these value:
http://ab.com/thankyou/value?entryPoint=WebToLeadCapture&campaign_id=6df78675-18fb-fdc4-12b0-5073e0b57b54&assigned_user_id=a67c2d21-f81a-8398-08bc-4f0d88607299

Hi Kheema,

And how are you actually doing the ReDirection? That just tells me what the URL is.

Bob

Hi Bob,

I've attached screenshow where normally redirection URL passed and that is blanked

and in Form Code TAB I am using this code generated by SugarCRM. If I passed the URL in Redirect input field. In this case I get a message only "thank you for submission" and it won't redirect to actual Thank you page.

<input id="campaign_id" type="hidden" name="campaign_id" value="6df78675-18fb-fdc4-12b0-5073e0b57b54" />
<input id="assigned_user_id" type="hidden" name="assigned_user_id" value="a67c2d21-f81a-8398-08bc-4f0d88607299" />
<input id="team_id" type="hidden" name="team_id" value="b4128dce-7acc-127d-9001-4af84e0a76f3" />
<input id="team_set_id" type="hidden" name="team_set_id" value="Marketing" />
<input id="req_id" type="hidden" name="req_id" value="salutation;first_name;last_name;email1;s;f_name;l_name;email;" />
<input type="hidden" id="human" name="human" value="0">
<input type="hidden" name="redirect_url" id="redirect_url" value="http://www.mysite.com/en/contact-us/thank-you-for-contacting-us">

I hope it will help you.

Hi Kheema,

I'm sorry, I can't work out what this form is supposed to be doing :-(

If you are sending data to Sugar CRM then I would expect you to be using the cURL plug-in?

Bob

hi Bob,

Here is the form setup, please have a look, if you need any other information please let me know.

thanks for helping me🙂

Hi Kheema,

That doesn't tell me much :-(

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

hi Bob,

Thanks for giving me your time. I just PM you the file.

Hi Kheema,

You have JavaScript in the form that over-rides the ChronoForms action URL and submits the form directly to your SugarCRM site. When this happens ChronoForms never sees the submitted form and so cannot do anything with the form results.

Bob

Hi Bob,

Thanks for sharing the knowledge, Is there any solution to fix this problem. also you told me about cURL plugin..where I can find this plugin and will it work in my case?

I am very greatful to you for helping me.

Regards,
Kheema

Hi Kheema,

The plug-ins are in the left hand column in the Forms Manager.

Your version of ChronoForms is so old that I no longer remember if the CURL plug-in was included or not :-(

The simplest solution is to move the Sugar CRM code to the On Submit After Email box. It will probably work form there if it is set up correctly.

Bob

hi Bob,

Could you please help me to write a code in PHP language. As I don't have any knowledge of PHP?
or if you can suggest me any site where I can find some same kind of action occured on click Event would be great for me.

Regards,
Kheema

Hi Kheema,

I'm sorry but it's not a good use of my time to write code for such an old version of ChronoForms. If you search here on SugarCRM or "Sugar CRM" you will find some old threads on connecting forms to Sugar CRM.

Bob

Hi Bob,

Thanks for replying, Now last question if I want to switch from 3.0 to latest version, do I have to remove the older version and required fresh installation? or please suggest.

Thanks for your support. Recently I used Breezingforms plugin and ask support from them, but their services are awful. But you are great.

Regards,
kheema

Hi Kheema,

You must be on some version of Joomla! 1.5. If you do have ChronoForms v 3.0 stable then you should be able to upgrade to ChronoForms 3.2 but you have to uninstall the old version and then re-install the new one (your forms should be OK but best to back up first in case of a problem). ChronoForms v3 is not longer being developed.

If you have Joomla! 1.5 19 or later then you can use ChronoForms v4 which is the current version. There is no automatic upgrade from CFv3 to CFv4 but you can copy and paste code over if your forms are complicated.

Bob

Thank you so Much Bob for helping me.