Changed static email info...now emails wont send

Hello everyone, I'm trying to figure out how chronoforms works with Joomla 2.5 and have run into a road block. I have one form I'm working on. It was working fine while setting it up. I had the emails set to go to me just for testing purposes. When I got the form finished the last thing to do was to set up the correct email addresses. The form was set to "Custom" so that I could make changes to the code without over writing the form. So when I went through the wizard edit and made the changes it did something and now it won't send emails at all. I switched it back to what I had originally but still no go. Can anyone help me out here? What the heck happened....

Hi,

Not sure, please add a debugger action and see what it reports ? does it report anything about the email ?

Regards,
Max

I'm trying to figure out how to add the debugger action. I added it but it isn't doing or reporting anything when I submit the form.

Hi sshelton,

Please see this FAQ on using the Debugger action.

Bob

PS I suggest that you don't use your email as an id here as it will be publicly visible in the forums. If you email or PM me with an alternative ID I will try to change it for you.

I read it and it doesn't really help me or I just don't understand it. I just don't get it. The dang form worked great before I changed the emails. I followed some advice that you had given to another user about the issue. Changed the form type to Custom and then went in to change the emails. After that it was busted and nothing I can do will change it.

Hi sshelton08,

Thanks for the login. I made a copy of your form with the copy icon and fixed a few things that I thought might be causing problems. I have received a test email OK.
[list=a]

In the Easy Wizard the Email (and later) tabs were not visible in FireFox. There is a bug in the Header element that breaks your form if you use double quotes " in the content. It's a fine for just a header, or if you are careful and use only single quotes.

I removed the content of the first header and replaced just the <h1> element; I added a Custom Element element from the Advanced Group and put the rest of the code from the first header element in there. The remaining tabs then become visible again.

I switched the copy form to use the Default/Advanced wizard (which I prefer as it makes it easier to see what is in use). I removed a lot of un-used actions from the form. New copies can be dragged in if they are needed later.

I found the form still didn’t email or show the debug info. I found that you had added a Submit URL on the form General tab. If you do this the form is submitted to that URL and ChronoForms never sees it and so cannot process the results. I removed this and put he URL into a ReDirect User action instead. You could also add the Thanks Message directly to a Thank You Page action instead of using the redirection - this would let you include form data in the message.

I checked the Email setup and saw that you and the same email address in the To and From Email address boxes. This sometimes works but services like GMail will drop emails if these two are the same.

Also the From Email address didn't match the site domain which can also get emails marked as possible spam and dropped. I changed the From Email to one that uses the site domain to get round this point and the previous one.

Minor point but the two select boxes had values set for the 'Choose one' options. I removed these and used the 'Empty option' box instead.

I haven't changed them but I noticed that you are using the default input names like text_input_1. I always replace these with more meaningful names (and IDs) like 'email' or 'first_name'

[/list:o]
I think that's all

Bob

Bob you are the man. I really appreciate you looking it over. Geez did I have that thing screwed up. I'll try to fix it up with your suggestions. Thanks,

Sandy