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Good Morning,

I am currently using chronoforms for joomla 2.5 and I am running into an problem. I have created my email to be sent once someone submits the form but when it is set to html it does not come through. Then when I set it to text or both it comes through but loses all the formatting. Is there something I can do to fix this?

Hi mducreative,

Does your mail reader accept HTML emails?

If it does then it sounds as though you have an error in the Email Template HTML.

Bob

Yes it accepts HTML emails and it worked a few times then stopped working.

Code is below for my email. Don't know if this helps any.



<table border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="text-align: center;" colspan="2">**This is an automatically generated email, please do not reply. <br />If you would like to contact the following inquiry, please use the email located in the details below.**</td>
</tr>
<tr>
<td colspan="2">
<hr />
</td>
</tr>
<tr style="text-align: center;">
<td style="height: 20px;" colspan="2">
<p style="text-align: left;"><strong>Pre-Planning Brochure Form</strong></p>
</td>
</tr>
<tr>
<td colspan="2">{Contact_Me_Check}</td>
</tr>
<tr>
<td><strong>Name :<br /></strong></td>
<td>{name}</td>
</tr>
<tr>
<td><strong>Address :<br /></strong></td>
<td>{address}</td>
</tr>
<tr>
<td><strong>City :<br /></strong></td>
<td>{city}</td>
</tr>
<tr>
<td><strong>State :<br /></strong></td>
<td>{state}</td>
</tr>
<tr>
<td><strong>Zip :<br /></strong></td>
<td>{zip}</td>
</tr>
<tr>
<td><strong>Phone :<br /></strong></td>
<td>{phone}</td>
</tr>
<tr>
<td><strong>Email :<br /></strong></td>
<td>{email}</td>
</tr>
<tr>
<td><strong>Best time to call :<br /></strong></td>
<td>{best_call_time}</td>
</tr>
</tbody>
</table>

Hi mducreative,

There's no problem with the template; I put it into a test form and the email delivers in HTML format OK.

If the HTML worked and then stopped then it's probably a change somewhere in the mail server setup. I have no idea what that might be though :-(

Bob