Email won't send to admin but will to user

I have just moved a site over to 2.5 and now I cannot for the life of me get form to email the website owner no matter what I try.

The system email is [email]website@domain.com[/email]
The from email on the form is [email]website@domain.com[/email]
The to email is [email]info@domain.com[/email]

I have checked the mail function using the email link to a friend function - this sends fine.

I have 2 email events in the form.

The first is the admin email, the second is the visitor email.

The visitor email sends fine and is delivered.
The admin mail does not get delivered.

I have added a debugger and the results say that both emails were sent correctly.

I am using PHP mail, I have also tried with Sendmail.
I don't want to have to use SMTP.

Any idea why the admin email won't send?

Hi datatonic,

Please check that the action is enabled, it is disabled by default.

There are some more suggestions in this FAQ.

Bob

Done all of the above.
It will happily send to any email address NOT on the domain but won't send emails to an address on the domain.

Any other suggestions?

Thanks.

Hi datatonic,

Probably a spam filter of some kind? Are the To and From email addresses different?

Bob

Done all of the above.
It will happily send to any email address NOT on the domain but won't send emails to an address on the domain.

This is similar to a problem I am having. I put 3 email address separated by "," in the Staic Email to filed. I submit the form an the 1st and third emails get delivered. The middle one does not. I go outside the program and send a personal email and the "to" address is the same and it gets delivered.
I don't think it's the same situation but something you said made me think. The Address that will not deliver (or maybe even send) is displayed on one of the pages in the site. I may remove this address from the site tomorrow and see if it makes a difference. Is there anywhere I can look to see if the emails were actually sent?
Thanks for any assistance, great extension.
Les

Additional info on my post above for similar problem. I set 3 address' to email, separated by comma's. One email address has the same Domain as the website. This Email will not go through after at least 10 tries. They have checked Spam and it's not there. As I said, I emailed this same address from my personal account and it goes through fine. There has to be something in the program stopping this. Joomla 2.5.6.
Any Ideas, this is two people having the same issue.

Hi Les,

There is nothing in Joomla or ChronoForms* that discriminates between addresses so if one email is sent you can be 99.99% certain that they were all sent. Check with your web host - or, more likely, incoming filters on the receiving mail service.

Bob

* The only exception I know of is that my Email [GH] action has an MX record check that you can enable.

Grey,
* The only exception I know of is that my Email [GH] action has an MX record check that you can enable.

How do you turn this on? Does this let you see a record that the emails were actually sent and to who?

I have done every combination of emails from nside the site and outside to the domain email and the only email that dosn't go through is the one from the domain to the same domain.
Do I understand correctly, this could be a filter on the host side?

Hi Les,

I don't think it will help here. It's a 'spam' prevention check if you are using a Dynamic To address - it just checks to see if there is a valid MX record for the email address before sending the email.

If you have the action there's a checkbox on the General tab.

Bob

Thanks grey, Upon further investigation, the to email is Google email address. Both Google and Gmail will not allow sending emails to address's that have the same domain name. They treat it like sending an email to yourself. I don't know why they want to play Net police. I send emails to myself to remind me to do things all the time. I did work around it by creating another web address with Gmail and then forwarding that email back to the domain. This Google restriction totally removes the functionality of emailing forms fro a website back to the company.
Thanks for the great extension grey.

Hi Les,

You can avoid the same name problem by making the From address slightly different, for example, use info@ for one and admin@ or donotreply@ for the other. If they are going 'To' the company the From address probably isn't important.

Bob