Reply to The user filling out the form

Hello All,
I am trying to find a post that allows the admin to Reply to The user filling out the form.

I would like the admin receiving the form to be able to hit the reply button on their e-mail allowing them to respond to the end user filling out the form

Is This Possible?

Hi a6april,

Yes this is sometimes possible but we don't recommend it. You need to put the user's email address in the ReplyTo field and if you do that there is a good chance that the email will be treated as spam because the sending domain and the ReplyTo address don't match.

Instead, build a reply-to link into the email with a mailto: link to the user's address. That's safe and easy to do.

Bob

and that code would be???

Hi dhazard,

Something like

<a href="mailto:{email}">Reply</a>

or maybe

<a href="mailto:{email}?subject=<?php echo urlencode({subject}); ?>">Reply</a>

I haven't tested the second one though.

Bob

and where do we put that? I tried under form code > email template. But nothing showed up.

Thanks.

Hi dhazard,

Yes, that's the right place - did you select 'email template' in the General Tab?

Bob

So in the part marked "In which format to send the results email:" I should change it from "Fields Titles" to "My Template", but then I would also have to add the Fields Titles to my template to have them appear - right?

Thx for the help btw

Hi dhazard,

Yes that's right. You can just create a quick table in there.

Bob