File Downloader & Thanks Message

I have two forms that both use the "Show Thanks Message" event.

This one works fine…
http://asoup.catchlight.com/Main/contact-us.html

This one uses the "File Downloader" event and the thank you message is not working…
http://asoup.catchlight.com/Main/nurses-week-toolbox.html

Is this a conflict between the File Downloader and Thanks Message?

Hi hobartimus,

The help is a bit sketchy and I don't really understand the difference between DownLoad and In-line even after I've looked at the code :-(

But I'm pretty certain that both settings effectively pass control to the download so ChronoForms can't do anything else.

If you need to use a Thank you page then it's probably best to build a download link into the Thank You page, or a 'mini-form' button that just calls an event with the Download Files action in it.

Bob

Hello,

The File downloader action can't be placed with any view actions in the same event, you can use a DB Save action or so with it, but a thanks message will not be displayed.

Most websites use a meta tag in the thanks message page to redirect you to a downloader page after few seconds, this is how they do it, so you can do it here the same way, add the file downloader to a different event, and add a meta tag code to the "on submit" event which redirects after 3 seconds or so to the new download event.

Regards,
Max