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No emails being received

brocars 28 May, 2012
ref: http://www.west5web-developer.co.uk/contact

All appears to be set up ok but guess I missed something as the form validates, the captcha works and the redirection page appears when sent but no email is being received to the specified address.

Chronoforms: 4.0 RC3.2
Joomla: 2.5.4

Anything obvious I could have missed?

Thanks

Paul
GreyHead 29 May, 2012
Hi Paul,

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here.

Note: if you are using the Easy Wizard you may need to switch to the Advanced Wizard to do this; if you want to continue to use the Easy Wizard please make a copy of your form first and add the Debugger action to the copy.

Please also upgrade to RC3.3 as there are some bug fixes.

Bob
brocars 29 May, 2012
Hi Greyhead.

Debug result below. When I have the debugg event on the email is received fine. When I remove the debug, no emails are received. Thanks

---------------------------------------------

Data Array:

Array
(
[chronoform] => general
[event] => submit
[Itemid] => 207
[option] => com_content
[view] => article
[id] => 81
[name] => paul
[email] => [email]paul@west5web.com[/email]
[telephone] => 020 8998 1940
[information] => test
[hear] => afternoon
[chrono_verification] => UVqN5
[Submit] => Submit
[d4c2e363b8b5fd9b5ef003a078677f30] => 1
)

Validation Errors:

Array
(
)

Debug Data

Core Captcha
Passed the core captcha check!
redirect_user
redirect_user_target_url: http://www.west5web-developer.co.uk/thanks
Redirect URL (click to continue):
http://www.west5web-developer.co.uk/thanks
email
9
Result An email has been SENT successfully from (Gambling Watch)paul@west5web-dveloper.co.uk to [email]paul@west5web.com[/email]
Body Enquiry form submitted from Gambling Watch UK

Name:paul
Email:paul@west5web.com
Telephone:020 8998 1940
Comment:test
Where did you hear about us?:afternoon


Submitted by 82.26.24.107
Attachments array ( )
GreyHead 29 May, 2012
Hi brocars ,

It looks as though you have the ReDirect User action before the Email action . . . so you never get to the Email action because of the redirection. Please drag the Redirect User action to be the last action in the On Submit event.

Bob
brocars 29 May, 2012
that's now working fine ... many thanks

paul
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