I have just created a Chrono form on my clients site and tested it with my own Gmail address and received the form data without any issue, when I try with their email address I get a mail failure email that goes straight into my spam folder:
---------- Forwarded message ----------
From: Mail Delivery System <Mailer-Daemon@cpanel24.per.syra.net.au>
Date: 9 May 2012 18:34
Subject: Mail delivery failed: returning message to sender
To: [email]$$$@gmail.com[/email]
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email]info@allstarz.com.au[/email]
No Such User Here
------ This is a copy of the message, including all the headers. ------
Return-path: <$$$@gmail.com>
Received: from allstarz by cpanel24.per.syra.net.au with local (Exim 4.77)
(envelope-from <$$$@gmail.com>)
id 1SS4E3-0000GB-Pi
for [email]info@allstarz.com.au[/email]; Wed, 09 May 2012 18:34:31 +0800
To: [email]info@allstarz.com.au[/email]
Subject: Message from All Starz website
X-PHP-Script: allstarz.com.au/index.php/contact-us for 58.182.181.102, 202.156.11.236
Date: Wed, 9 May 2012 18:34:31 +0800
From: Kieran Weston <$$$@gmail.com>
Reply-to: Kieran Weston <$$$@gmail.com>
Message-ID: <834b38742d1fb868447cca1a6a1189e6@allstarz.com.au>
X-Priority: 3
X-Mailer: PHPMailer 5.2 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<base href="http://allstarz.com.au//" />
<title>Email</title>
</head>
<body><table cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
Your name
</td>
<td>
Kieran Weston
</td>
</tr>
<tr>
<td>
Your email address
</td>
<td>
[email]w$$$$@gmail.com[/email]
</td>
</tr>
<tr>
<td>
Your message
</td>
<td>
Hi Sue, if you have received this the form on the website should now be working fine. Thanks
</td>
</tr>
</table><br /><br />
Submitted by 202.156.11.236</body>
</html>
---------- Forwarded message ----------
From: Mail Delivery System <Mailer-Daemon@cpanel24.per.syra.net.au>
Date: 9 May 2012 18:34
Subject: Mail delivery failed: returning message to sender
To: [email]$$$@gmail.com[/email]
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email]info@allstarz.com.au[/email]
No Such User Here
------ This is a copy of the message, including all the headers. ------
Return-path: <$$$@gmail.com>
Received: from allstarz by cpanel24.per.syra.net.au with local (Exim 4.77)
(envelope-from <$$$@gmail.com>)
id 1SS4E3-0000GB-Pi
for [email]info@allstarz.com.au[/email]; Wed, 09 May 2012 18:34:31 +0800
To: [email]info@allstarz.com.au[/email]
Subject: Message from All Starz website
X-PHP-Script: allstarz.com.au/index.php/contact-us for 58.182.181.102, 202.156.11.236
Date: Wed, 9 May 2012 18:34:31 +0800
From: Kieran Weston <$$$@gmail.com>
Reply-to: Kieran Weston <$$$@gmail.com>
Message-ID: <834b38742d1fb868447cca1a6a1189e6@allstarz.com.au>
X-Priority: 3
X-Mailer: PHPMailer 5.2 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<base href="http://allstarz.com.au//" />
<title>Email</title>
</head>
<body><table cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
Your name
</td>
<td>
Kieran Weston
</td>
</tr>
<tr>
<td>
Your email address
</td>
<td>
[email]w$$$$@gmail.com[/email]
</td>
</tr>
<tr>
<td>
Your message
</td>
<td>
Hi Sue, if you have received this the form on the website should now be working fine. Thanks
</td>
</tr>
</table><br /><br />
Submitted by 202.156.11.236</body>
</html>
Hello,
I think that there is a problem with this address: [email]info@allstarz.com.au[/email]
Regards,
Max
I think that there is a problem with this address: [email]info@allstarz.com.au[/email]
Regards,
Max
Hi, thanks for replying but there is no problem with that email address. I have tested the form with my Gmail address with no issues. The [email]info@allstarz.com.au[/email] address works fine with emails I am sending through my Gmail account. Please is there a fix for this? I have used this component before without issue and have just purchased another 5 domain licence. Can I PM you an admin logon so you can check settings? Thanks
Hello,
It may be a problem with your mail server then, try a different combination of "To" and "From email" addresses, there is nothing I can do at the admin area if the problem is with one of your emails addresses.
You may also try to change the "Mailing method" under the Joomla global configuration.
Regards,
Max
It may be a problem with your mail server then, try a different combination of "To" and "From email" addresses, there is nothing I can do at the admin area if the problem is with one of your emails addresses.
You may also try to change the "Mailing method" under the Joomla global configuration.
Regards,
Max
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