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I can't figure this out! I'm using ChronoForms in Joomla! 2.5 website. I created 3 different forms but only the first one actually gets emailed properly. When I debugged the other two, it says that emails were SENT. Any suggestions?

Hi kagit777,

Are the emails enabled?

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here. Note: if you are using the Easy Wizard you may need to switch to the Advanced Wizard to do this; if you want to continue to use the Easy Wizard please make a copy of your form first and add the Debugger action to the copy.

Bob

With debugger:
Please complete the following form. All fields are required.


Data Array:

Array
(
[chronoform] => ContactUs
[event] => submit
[Itemid] => 493
[option] => com_chronoforms
[view] => form
[contactname] => Kevin
[contactphonenumber] => 123-123-1234
[contactemail] => [email]email@email.com[/email]
[contactmessage] => Test message goes here.
[chrono_verification] => gyVM2
[input_submit_4] => Submit
[546edd32dbd4805cbf7c8badeb773273] => 1
)

Validation Errors:

Array
(
)

Debug Data

Core Captcha
Passed the core captcha check!
email
10
Result An email has been SENT successfully from (Website Contact Page)no-response@cloudwaysapps.com to [email]frkeving@gmail.com[/email],frkevin@stbartholomewchurch.org,kevin@webjunxtion.com
Body Message from Contact Us page

Name: Kevin
Phone #: 123-123-1234
Email: [email]email@email.com[/email]

Message:
Test message goes here.



Submitted by 76.116.201.108
Attachments array ( )
redirect_user
redirect_user_target_url: index.php?option=com_content&view=article&id=82
Redirect URL (click to continue):
index.php?option=com_content&view=article&id=82

Hi jagit777,

That all looks fine with the possible exception of the From email address. Does that domain match the site domain? If not that may be the problem.

Bob

Bob:
Thank you for your help and time. The actual site domain is http:stbartholomew.cloudwaysapps.com and with the very first form that I created, the Facility Request Form seen here, http://stbartholomew.cloudwaysapps.com/index.php/information/facility-request is the only one that sends emails using the FROM EMAIL: [email]no-response@cloudwaysapps.com[/email]

It baffles me because that form works and the other two forms, which are set up with the same FROM EMAIL address, do not.

Your youtube videos are great. All your documentation is great. But I can't seem to get this to work!

Kevin

Hi Kevin,

By all means email or PM me the site URL and a SuperAdmin login and I'll take a quick look.

Bob

Hi Kevin,

I added myself to the To Email box on the ContactUs form and the email has just been delivered. My guess is that yours are boing into a spam folder? Is that possible?

Bob