My form results don't get emailed

krishunt 03 Apr, 2012
Basic question: how do you get ChronoForms to email the form data to a particular address? Here's what I've done, and it's not working:

I dragged an "Email" action over to the On Submit area.
"Enabled" is set to Yes.
"To (Required)" is set to my email address.
"Subject (Required)", "From name (Required)" and "From email (Required)" are also set.

That's about it. Submitting the form brings up the URL redirect page I set up, but the email never arrives. What am I missing?
GreyHead 03 Apr, 2012
Hi krishunt,

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here. Note: if you are using the Easy Wizard you may need to switch to the Advanced Wizard to do this; if you want to continue to use the Easy Wizard please make a copy of your form first and add the Debugger action to the copy.

Bob
krishunt 03 Apr, 2012
Here it is:

(!) Could not instantiate mail function.

Data Array: 
Array
(
    [chronoform] => contact_ceo
    [event] => submit
    [Itemid] => 663
    [option] => com_content
    [view] => article
    [id] => 337
    [name] => Testy McTesterson
    [company] => Bob's Widgets
    [email] => 
 testy@bobswidgets.com
    [phone] => 867-5309
    [account_number] => 123
    [sales_rep] => Jimmy Happytrousers
    [subject] => Test email
    [message] => Here's my message.
    [input_submit_10] => Submit
    [0ce67fbe6ee7e3b010c8084b118d6488] => 1
)
Validation Errors: 
Array
(
)
Could not instantiate mail function. Debug Data
email
6
Result
An email has been SENT successfully from (Stinky McTesterpants) stinky@hotmail.com to krishunt@toprival.com
Body
Name	 Testy McTesterson
Company	 Bob's Widgets
Email	testy@bobswidgets.com
Phone	 867-5309
Account Number	 123
Sales Representative	 Jimmy Happytrousers
Subject	 Test email
Message	 Here's my message.
GreyHead 04 Apr, 2012
Hi krishunt,

This may be a clue "(!) Could not instantiate mail function." Does your site have a mail service configured and running?

Unfortunately the 'Successful' message isn't 100% reliable, it just says that ChronoForms sent a message to Joomla! and got a reply back.

Bob
krishunt 04 Apr, 2012
I see... I didn't think of that. I've never dealt with servers that don't have a mail function before, but that may be the case here. I'm working with a homebrew Linux server someone else set up for me.
krishunt 04 Apr, 2012
The problem was solved by fiddling with our server. Thank you!
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