CheckBoxes Groups Not Working

We've built a form that includes four CheckBox Group options. We believe we've filled in all of the necessary parameters in the options section, and then generated the email using the auto generate option. Following submission of the form, the emails simply display {Field Name}, instead of the parameters that were checked when the form was completed.

To test if I'd done something wrong, I added an extra checkbox group, and didn't touch any of the settings. I regenerated the email template, and got the same result - {input_checkbox_group_20} was returned in my email.

Anyone experienced this issue before?

Hi aforantman,

Please drag a Handle Arrays action into the OnSubmit event and move it up before the Email action.

Bob

Hi Bob,

Thanks for your suggestion. That fixed the problem.
(Apologies for our delay in responding also - the site is quite a decent size and is still being developed, so I had put this issue at the bottom of my to do list).
Thanks again!

Thanks for suggestion regarding Handle Arrays
I can see that checkbox values are being saved in database.

How can I show them back on form, I need those checkboxes selected again when we go to that form.
other values are showing ok from text boxes, just checkbox group not showing selected values.

can you please help in this regards.

Hi vrakesh1,

Which version of ChronoForms are you using?
You can find the version from Site Admin | Extensions | Install/Uninstall | Components in Joomla! 1.5 or Site Admin | Extensions | Extension Manager | Manage in Joomla! 1.6/1.7/2.5.

There was a bug in some earlier versions of CFv4 but I think it is fixed in the current version.

Bob

Thanks for your email,

I checked and found that my chronoform version is : 4.0 RC3.3

I used below name zip file ito install this
Chronoforms_V4_RC3.3_J1.6.zip

hope this is what you asked me.


I just installed latest component Chronoforms_V4_RC3.4.1_J1.6.zip and same issue with this as well.
I have used "Handle Arrays" onsubmit and used , as separator.
so values are going to database right but not showing back on form, I am not sure I need to add any function/ do any setting somewhere.

Hello Bob,

Can you please help me for the issue I am facing regarding checkbox value display back on form.
I am using latest chronofor component now and still not showing value back.

Hi vrakesh,

Please upgrade to the latest version 3.4.1 as this may fix your problem.

If it doesn't please drag a Debugger action into the On Load event of the form and post a link to the form here so I can take a look.

Bob

Thanks for your support Bob,

I updated to latest version and then I edited some settings in Db Record Loader event for the array field and now it works ok.

Thanks Again.