Simple form not sending emails, showing thanks message or ..

Hi,
I am pulling my hair out at this point. I have made many chronoforms, successfully. I am making yet another, extremely simple form but I cannot get it to send emails (all static to and from my own email address), show a thank you message or save to my connected tables.

Specs:

CF v4
Joomla 2.5.2

Troubleshooting Steps
- I made sure that I have enabled emails
- I tested that my site can send emails by going to an article and sending the article link to my own email. I also know that I can send emails because every user I have created has received an email.
- I put a debugger action in the on load and on submit events. Only the on load event debugger action gave me any information.

I do not have a captcha field in the form. The form is available on to user group "special". I truly apologize in advance if I am just missing something obvious.

Please help!

Hi mcarbone,

If you aren't getting any out put from the On Submit debugger it sounds as though there may be a PHP error in the On Submit code somewhere.

Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look.

Bob

I am having this exact same issue... no matter what sort of changes I make to the On Submit event... nothing happens, nothing changes, nothing... the form just submits to itself and the data is kept in the fields, nothing is happening. I have tried Show Thanks Message, Submit to DB, Email... all = nothing.

I am Joomla 1.5.25, CF4

I have attached my backup file (in zip form)... can you let me know what is going on?

Thanks,
Clay

Hi Bob,

Once again, thank you tremendously for the exceptional support you always provide! I have attached the form backup.

I have made a couple of interesting developments. I have another form on the site and I tested it. Everything worked fine, emails, DB save, thanks msg. so I thought I would just modify the form that works with the fields of the other form so that I could get this project done. Once I modified it, everything stopped working again. So I deleted the two text fields I added and everything works again. Hmmmmm...

I will be adding each additional field then testing to narrow down what's going on but hopefully you can see something from the backups that Beyer and I are missing.

Thanks Again!

Ahhhhhhhh HAAAAAAA!!! I have found my problem!

A little more investigative work and I committed a big no no!!! In my form I had a field called "event" and I labeled the field name, oddly enough, "event". Well event in the form means something completely different, namely actions that happen before and after submit. I should have known better.

Lesson Learned! 😀

Hi mcarbone,

There's no attachment to your post. I'll look at both in the morning if you can post it here (or email it to me).

Bob

Oh Geez, sorry about that! But since I solved my issue (see above post), just take a look at the one from Beyer. I'll hand this topic over.

Thanks Again

Hi Beyer,

You have exactly the same problem as mcarbone, you have an input named 'event'. What a strange coincidence - I haven't seen this problem with 'event' before :-(

This can occur if any input shares the name of one of the variables used in a Joomla! or ChronoForms URL: words to avoid are 'option', 'task', 'event', 'chronform', 'tmpl', 'view', 'ItemID'

Bob

That is such a weird coincidence! Same day, same problem, same fix. HAHA

Thanks for the help!

Appreciated as always!
Clay

too funny!

Just wanted to share my experience.

I had the same problem. I was banging my head to the wall, just couldn't figure out what the problem is. Nothing made sense.

But then I found the reason. I had set cache ON in Joomla! configuration. Set it back to OFF and everything works like charm again.