Hi, I know this topic is brought up many times, but I still didn't find a solution.
If I send mails via the ChronoForm I've made, the mail is not delivered.
How can I add a sort of "check event" to check where the problem is?
Any special settings I should use in order to prevent our mailserver from not letting the mail getting through? (Because if I use a gmail account for example, the mail is getting through).
I did not find the mails in the spam folder.
Thanks in advance,
Stefanie
I tested it again together with the administrator of our mailserver and absolutelty now mails can be received now, including gmail etc.
Help!! 😢
Hi stefanie ,
Which version of ChronoForms are you using? You can find the version from Site Admin | Extensions | Install/Uninstall | Components in Joomla! 1.5 or Site Admin | Extensions | Extension Manager | Manage in Joomla! 1.6/1.7/2.5.
If it is CFv4 please drag a Debugger action into the On Submit event, Note: if you are using the Easy Wizard you may need to switch to the Advanced Wizard to do this; if you want to continue to use the Easy Wizard please make a copy of your form first and add the Debugger action to the copy.
If it is CFv3 please turn on Debug on the Form General tab.
Then submit the form and post the debug - including the 'dummy emails' results here.
Bob
Hi and thanks for your answer!
I use version 4.0 RC3.11
I created a debugger via the advanced wizard edit and dragged it after the email event:
[attachment=0]email.jpg[/attachment]
but nothing happens as I submit the form (just the standard thank you view appears).
Array
(
[company_name] => IQ
[name] => Isotype controls
[dep_name] => department
[Address] => address
[postal_code] => Postcode
[City] => City
[Country] => Country
[phone_nr] => 06...
[email] => bla...
[Refnumber] =>
[vat_nr] =>
[pc1] =>
[pd1] =>
[q1] =>
[pc2] =>
[pd2] =>
[q2] =>
[pc3] =>
[pd3] =>
[q3] =>
[pc4] =>
[pd4] =>
[q4] =>
[pc5] =>
[pd5] =>
[q5] =>
[remarks] => jhg
[chrono_verification] => tFXZg
[input_submit_23] => Submit
[10e35a4964f2e86518e8ad36a1252bc0] => 1
[chronoform] => Order
[event] => submit
[Itemid] => 166
[option] => com_chronoforms
[view] => form
)
Hi stefanie »,
It looks as though the Email action may not be enabled. Please check the first option when you open the action configuration.
Bob
Hi Bob,
I checked it and the email action is activated:
[attachment=0]action.jpg[/attachment]
Any further advice?
It would be really frustrating that I could not use this component just because the emails cannot be received😟
Hi stefanie ,
Sorry, it's been a very busy week or two. Everything you've posted looks OK. Please take a Form Backup using the icon in the Forms Manager and post it here (as a zipped file) or PM or email it to me and I'll take a closer look. If it works here then we can test your server setup more.
Bob
Hello Bob,
I have created simple form.
But the Email is not working properly.
Email for user is not send to his inbox.
That email send to spam
It means
I have insert sender email id to [email]xyz@gmail.com[/email]
then the email send to his spam box not to inbox.
I want to email will send to his inbox.
I have also debug my form...
Data Array:
Array
(
[option] => com_chronoforms
[chronoform] => testing
[event] => submit
[Itemid] =>
[name] => xyz
[to_email] => [email]xyz@gmail.com[/email]
[chrono_verification] => haNs3
[input_submit_2] => Submit
[2dc98111a75a27194c27890651916425] => 1
[chronoform_data] => Array
(
[cf_uid] => 686d470b1953694d22684505999ce206
[cf_created] => 2012-05-30 16:20:29
[cf_ipaddress] => 110.234.102.90
[cf_user_id] => 0
[option] => com_chronoforms
[chronoform] => testing
[event] => submit
[Itemid] =>
[name] => xyz
[to_email] => [email]xyz@gmail.com[/email]
[chrono_verification] => haNs3
[input_submit_2] => Submit
[2dc98111a75a27194c27890651916425] => 1
[cf_id] => 9
)
[chronoform_data_cf_id] => 9
)
Validation Errors:
Array
(
)
Thanking you..!!
Debug Data
Core Captcha
Passed the core captcha check!
email
13
Result An email has been SENT successfully from (admin)admin@admin.com to [email]xyz@gmail.com[/email]
Body
Name xyz
Email [email]xyz@gmail.com[/email]
Enter the code haNs3
Submitted by 0.0.0.0
Attachments array ( )
Please Fix my issue sir...