Works in preview, not on front end

Hi, I think I am missing something small but critical.

I am using Cforms 4 on 2.5 (recently downloaded from the site)

I made a form using the Form Wizard with validation, email and captcha. I followed the Greyhead tutorial step by step for each of the parts.

It works perfectly when run in the Frontend view in admin - but not when I access it via my site.

The validation messages do not appear, you enter the code, hit submit and - there is a flicker of the screen and the form loads again or stays put.

The form is published (which would be the most obvious first question :-) )

What am I missing?

I made three previous attempts using the Easy Forms Wizard. When not using validation the form works on my site, but when I implemented validation - this behaviour started. I have tried both having the drop menu under validation in the main editor (when you click on the form title in the manager) set to yes, and set to no. Makes no difference.

Thanks and best wishes

M

Hi md3003,

It works perfectly when run in the Frontend view in admin - but not when I access it via my site.

The Frontend view is on your site so how are you accessing the form when you can’t see it?

Bob

Thanks for getting back so soon.

Its not really the same but your reply inspired me to look at the URLs:

/web/index.php?option=com_chronoforms&chronoform=membership
When clicking on Frontend view in the forms manager in Joomla administrator to be very specific :-). Here it works - very nicely even.

/web/bliv-medlem/skema-til-medlemskab
When navigating to the form using the menus on the front end of my live site (like an end user would). This is the problematic method, and I can see the form, it just does not function - validation, submit, email.

Thanks for your help.

M

I remember somewhere that I had to set the access level, could I have left it on restricted or special?? Now I cant find where I need to do that.

Hi md3003,

Your template (or some other component) is loading the jQuery JavaScript library.

Out of the box jQuery isn't compatible with the MooTools library used by Joomla! and ChronoForms. You can use jQuery with MooTools in no-conflict mode. There are various ways of doing this. The simplest - which may or may not work - is to add a line of script in the ChronoForms Form JavaScript box:

jQuery.noConflict();

This will free the $ operator which is used by MooTools, so you may need to update your own javascripts to use the longer jQuery operator.

There is also a neat plugin named JB Library from Joomla! Bamboo that allows you to control on which pages jQuery is loaded, and will always load it in no-conflict mode. However this requires that JQuery is loaded using the Joomla Document object methods.

I have a tutorial on Resolving jQuery problems that explores some of he iddues an diagnostics and shows how to modify a template to use the Joomla! Document methods to load JQuery in noConflict mode.

Bob

Thanks Bob.

Your simple suggestion did not work. I assumed you meant that I should drag the Load JS action over to the Events form and move it to be the first item under load - then paste jQuery.noConflict(); into the text area.

Your documented solution is way beyond my capabilities - am not a developer, so will have to decide to do without validation, or find another form extension.

Its difficult to know where I should do what so I think I had better not start.

Thanks again for your help

Hi md3003,

Are you using a downloaded template? If so please send me a link or the template file and I'll take a look.

Bob

No, I am using artisteer.

My site is a bit sensetive so not keen on uploading the file template here, or a link as its a temp one and says way too much about how the site is hosted. Can I send it directly to you?

I will tell you why when I send it :-)

Hi md3003 ,

That's fine, email address is in my sig down below.

Bob

Oops, you have to add

bliv-medlem/skema-til-medlemskab

To the URL.

Was not allowed to send another email.

Hi Bob,

Have decided to try some other form extensions to see if I can find something that works.

I am finding other issues that are not comfortable in this one. When changes are made they are not always implemented, or dont work for example - and thats not related to switching between easy and non easy wizard.

Thanks for your time and help.

Best wishes

M

Hi md3003,

Good luck; sorry you have found problems, there are very few bugs in the current ChronoForms release though there are still a few to be fixed.

Bob

I have same problem. Form does work in Frontend view but not on site. I tried to get all your solutions, none worked. And the difficult ones (downloaded the pdf) where to much hassle.

However I have edited the template (I builded it from scratch) with a new position so I don't use the plugin anymore butt instead the module. With the module (strangly) the form works.

I don't know what happend, but it works now.

I use:

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Joomla 2.5.11

Chronoforms 4 Stable

And off course the plugin & Module

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