Forums

Hi
I set up a form, enabled the E-mail event and added both static and dynamic e-mail fields. When testing the form it is not sending e-mails although it looks like the form is being processed.
Any suggestions?

http://www.artsfairfax.org/2012-competition/86-video-fairfax/about-video-fairfax/119-register-now

Henrik

Hi Henrik,

Please drag a Debugger action into the On Submit event, then submit the form and post the debug - including the 'dummy emails' results here. Note: if you are using the Easy Wizard you may need to switch to the Advanced Wizard to do this; if you want to continue to use the Easy Wizard please make a copy of your form first and add the Debugger action to the copy.

Bob

Hi,
Submitted and here is the report. Looks like my system is not sending.....Henrik

Debug Data

An email has been SENT successfully from (Arts Council of Fairfax County) [email]info@artsfairfax.org[/email] to [email]info@artsfairfax.org[/email], [email]info@fiskdesign.net[/email]
Email template:

Thank you for submitting Part I of II for the Video Fairfax Competition.

I have read and accepted the Rules of Entry, Copyright, and Eligibility Criteria for the Competition, which are published here athttp://artsfairfax.org/services/video-fairfax/faqs-for-students.


Submitter: Student
Main Producer & Contact for Entry

Grade Level: K-3

Prefix: Mr.
First Name: Nils
Middle Name: Henrik
Last Name: Sundqvist

Street Address 1: 2503 N 20th Rd
Street Address 2: 304
City: Arlington
State: VA
ZIP Code: 22201

E-Mail: [email]info@fiskdesign.net[/email]
Home Phone: 7038071167
Mobile Phone: 5712149994
Additional Producers

All other producers are listed here.
Rasta
Marek
Teacher Information


Name of School: Jefferson high

Prefix: Ms.
First Name: Linda
Middle Name:S
Last Name:Bugge
Title: Principal

Teacher E-Mail: [email]info@jeffersonhigh.edu[/email]


Submitted by 70.184.242.194
redirect_user
redirect_user_target_url: http://www.artsfairfax.org/index.php?option=com_chronoforms&chronoform=videofairfax_2
Redirect URL (click to continue):
http://www.artsfairfax.org/index.php?option=com_chronoforms&chronoform=videofairfax_2

Thank you for submitting to Video Fairfax. Please don't forget to fill out the second part of the form.

Hi nilshenriks,

Yes me too. They may be going into a spam folder but I'd expect the fiskdesign one to be delivered OK. The Joomla! Email Succeeded message isn't 100% reliable but here it looks as though the ChronoForms part is OK.

You might run a test with just that address so that the To and From Emails are different.

Bob

Dear Bob,
It was a server configuration issue. Now resolved. The forms work great. I had a different question.
I run 4.0 RC1.9 and the plugin V4 RC1.8.

Do I simply follow these steps to upgrade plugin and component to version:
V4_RC3.11_J1.6 and J1.6_V4_RC3.0?

Back-up forms
Make site back-up
Install upgrades from Manage Extensions panel.

There is no need to uninstall first? Correct?

Henrik

Hi Henrik,

There is no need to uninstall first? Correct?

Correct.

Bob