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Hello

I am migrating from aruba to hostgator using a different domain-name


The first demo simple fresh site worked well on aruba,
using smtp or php mailer.

on the hostgator seems to be all Ok,
except the original installed & validated CFv4rc3.0
is not sending emails from a simple form.

No errors are showed.

I also fixed all the absolute old paths still in the new akeeba-restored-installation.

Hi alforau ,

Does your new site send emails at all? For example from a 'mail a friend' link in an article?

Please add a debugger action to your form On Submit event pand copy an paste the output here.

Bob

yes
the standard joomla 1.73 registration form works
currently set on smtp authenticated (security-none) on port 26

I'll be back with the debug log
(Apologize I forgot of this feature)

///////////////////////////////////////////
//
//
// Debuggger event just before sendemail event
//

Data Array:

Array
(
[subdomain] => sunday1743
[submit] => Submit
[50bf0eb30130ea39eae5c62119690104] => 1
[option] => com_chronoforms
[view] => form
[Itemid] => 481
[chronoform] => subdomain-request
[event] => submit
[cfu_id] => 46
[cfu_name] => anuser Demo
[cfu_username] => anuserdemo
[cfu_email] => [email]anuser.demo@mysite.net[/email]
[cfu_block] => 0
[cfu_registerDate] => 2012-01-13 18:57:20
[cfu_lastvisitDate] => 2012-01-15 13:09:04
[cfu_params] => Array
(
)

[cfu_groups] => Array
(
[Registered] => 2
)

[cfu_guest] => 0
[cfu_aid] => 0
[cfu_params_language] =>
[cfu_params_editor] =>
[cfu_params_timezone] =>
)

Debug Data

User info
Array ( [cfu_id] => 46 [cfu_name] => anuser Demo [cfu_username] => anuserdemo

[cfu_email] => [email]anuser.demo@mysite.net[/email] [cfu_block] => 0 [cfu_registerDate] => 2012-01-13

18:57:20 [cfu_lastvisitDate] => 2012-01-15 13:09:04 [cfu_params] => Array ( ) [cfu_groups]

=> Array ( [Registered] => 2 ) [cfu_guest] => 0 [cfu_aid] => 0 [cfu_params_language] =>

[cfu_params_editor] => [cfu_params_timezone] => )
An email has been SENT successfully from (ews subdomain)ews.subdomain@mysite.net to

[email]ews.webmaster@mysite.net[/email]
Email template:

User Subdomain-Request

http://sunday1743.mysite.net/
subdomain= sunday1743
name= anuser Demo
username= anuserdemo
email= [email]anuser.demo@mysite.net[/email]
id= 46

/////////////////////////////////////////////////////////////////

Hi alforau,

This line tells us that ChronoForms passed the email to the Joomla! mailer and got an OK message back. The OK messages aren't 100% relaible but the most likely explanation si that it was sent but ended up in a spam trap or spam folder somewhere en route.

If you are using sub-domain in the email address domain it might be worth testing using a From address with just the main domain to see if that makes a difference.

Bob

Nope
the subdomain at the moment is nothing more than a label
The form just send the edit-box to the site administrator and nothing more.

I try to forward your comment to the hostgator staff

I wish to solve this issue for further migrations

[update: the same happens using php mailer,
the only thing different about the 2 twin sites is a missing "www" in the urls]

Hi alforau,

The form just send the edit-box to the site administrator and nothing more.

So the form *is* sending an email, but only to the admin? I'm confused :-(

Bob

I mean the owner of the email ----> [email]ews.webmaster@mysite.net[/email]

submitting the form just send the content to that email address written in the static panel of the emailsend event

anyway to make things more simple
I have installed a new fresh joomla 1.73 site
and installed a fresh chronoforms component

I made a simple form with just "submit" button and sendmail event
The problem is exactly the same:
Joomla sends emails while CF does not

That means that is not a migration issue.

(actually it looks as a spam trap as you said)

Hi alforau,

So it is sending emails with a static To Email Address but not an email with a Dynamic To Email address??? I'm now very confused :-(

Bob

Yes.
I'm doing it wrong?
I'm going to check the CF instructions again.

I am using static and I left dynamic panel empty

The mail that is working is just that sent by the joomla registration procedure.

SOLVED
There was just a cancelled forwarding in the email-chain.
It may be an hint for a new joke.
thanks for the help