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Normally I would read through the forum for hours trying to figure out my problem before I post it. But it's friday and I'm just being a little lazy. Please forgive🙂

I created the form, using the mambot, placed it on a static content page. I can see the form, but when I try to submit, several things happen (or "not happen" is more accurate):

1. It will not redirect to the path I specified. Instead it will go to a blank page.

2. It will not send any emails. I tested the Joomla! email to make sure it's sending out emails and it is.

3. It will not save the data in the table.

I have used this tool on few other sites and it works great. So I'm thinking it's the server... Yuk! Is there anything obvious that is causing this issue? Thanks in advance.

Hi etaguchi,

First off - the FAQs are probably a better place to hunt for frequent answers than the forums, there's just too many posts here now to make stuff easy to find. (Though the FAQs are far from complete!)

Run some tests for me please. Turn on Debug on the Forms Manager General Tab. Temporarily remove your Redirect. Turn off imageverification and validation. Save the form and click the form link in the form list, it should open on its own page.

Submit the form from here and look at the debug code that displays. First off it will show you the post array that tells you if what you entered in the form has been returned to ChronoForms. Then there are a few cryptic lines, then one that says 'Email sent' or 'Email not sent', that is the reply from the Joomla mailer, if it says not sent then most likely you are missing some critical form fields like Reply To.

Then there is a facsimile of the email that was sent. Check to see if the fields are complete and make sense (e.g. the email fields have email addresses in them).

Fix any obvious problems then resubmit. If this version works then one-by-one turn back on the features that were turned off. See if you still get a problem somewhere. (Note that turning Redirect back on will hide the debug info so leave this until last.)

Hopefully by now you'll have fixed it, if not then please take a Form Backup from the Form Mananger and pst it here or email it to me at the address in my sig and I'll take a closer look.

Bob

Thanks for your quick response! I did most of what you said to do except for going straight to the form link instead of viewing through the static content item page. I just tried that and I got an error "There is no form with this name, Please check the url and the form management." I copied&pasted the url from the tool's listing page so I know it should be the correct url. So... what could that mean? I will search through the forums and the faqs for the answer.

Thanks again for your time!

Uh oh... I just found recent posts mentioning that same thing is happening for their Joomla! 1.0.14 site. That is the only difference with the sites that the forms are working and the site that isn't (except for different servers). I think I have the answers now...

here are the posts<br><br>Post edited by: GreyHead, at: 2008/02/25 01:12