Form Not Mailing...

I have installed this within Joomla and at first glance... Great Component.

This form I created here is not sending mail for some reason. The form looks fine and appears to function but, it is not mailing.

Here's the form code HTML I input:

<p>Name/Company:<br>
  <input name="Company_Name" type="text" id="Company_Name" size="50">
</p>
<p> Date Requested:<br>
  <input name="Date_Requested" type="text" id="Date_Requested" size="30">
</p>
<p>Event Date/Time:<br>
  <input name="Event_Date_Time" type="text" id="Event_Date_Time" size="30">
</p>
<p>Number of Guests:<br>
  <input name="Number of Guests" type="text" id="Number of Guests" size="10">
</p>
<p>Contact Phone Number:<br> 
  <input name="Phone_Number" type="text" id="Phone_Number" size="30">
</p>
<p>Email:<br>
  <input name="Email" type="text" id="Email" size="30">
</p>
<p>Preferred Room:  <br>
  <input type="checkbox" name="checkbox" value="Wine_Room"> 
  Wine Room<br>
  <input type="checkbox" name="checkbox" value="Lounge">
  Lounge<br>
  <br>
  Appetizer(s):<br>
  <input name="Appetizers" type="text" id="Appetizers" size="50">
</p>
<p>Banquet Course Choice:  <br>
  <input type="checkbox" name="checkbox" value="Course_A">
A  </p>
<p>
  <input type="checkbox" name="checkbox" value="Course_B">
  B</p>
<p>
  <input type="checkbox" name="checkbox" value="Course_C">
C</p>
<p><br>
Host Bar?  <br> 
If yes, Wine
<input type="checkbox" name="checkbox" value="Wine"> 
Beer
<input type="checkbox" name="checkbox" value="Beer">
Cocktails
<input type="checkbox" name="checkbox" value="Cocktails">
<br>
  <br>
  Pay Valet ($3.50 per car) 
  <input name="Valet" type="text" id="Valet" size="5">
</p>
<p>Private Bartender? (if in Lounge) 
  <input type="checkbox" name="checkbox" value="Bartender_Yes">
  Yes 
  <input type="checkbox" name="checkbox" value="Bartender_No">
  No
  <br>
  <br>
  Special Requests/Notes:<br>
  <textarea name="Notes" cols="50" rows="10" id="Notes"></textarea>
<P>
<input name="submit" type="submit" value="submit">

and I have it set to email: [email]king@swmm.com[/email]

Is there some settings in Joomla that I need to change?

Thanks!

Thom

Edited to add code & url tags<br><br>Post edited by: GreyHead, at: 2008/01/17 20:35

Hi Thom,

There are several reasons why this might happen - please check this FAQ

Bob

The site sends email... but, not the form this is what I get in Debug.

_POST: Array ( [Company_Name] => hjgfjhg [Date_Requested] => dgfhdfg [Event_Date_Time] => dghfdgh [Number_of_Guests] => dghfdg [Phone_Number] => dfgh [Email] => dfgh [Appetizers] => dfg [Valet] => [Notes] => dfgh [submit] => submit )
Case 1: Use table layout
E-mail: 'Yes' custom
Email not sent

Hi Thom,

Please take a form backup in the ChronoForms Form Manager and post it here or send it to me at the email in my sig and I'll take a closer look.

Bob

Edited to delete the pasted version (the file can be corrupted by the forum).

[file name=Private_Party_Form.cfbak size=4593]http://www.chronoengine.com/components/com_fireboard/uploaded/files/Private_Party_Form.cfbak[/file]<br><br>Post edited by: GreyHead, at: 2008/01/18 10:49

Hi Thom,

A few things to fix in here and then all should be well.[list]

The 'Special Fields' tab only takes 'field names' from your form - so I cleared all the entries from here as none of them are valid.

The HTML code is fine except that I deleted the hidden field at the beginning as it isn't needed.

On the General Tab you had the 'Format' (near the bottom) set to 'Email template', but there is no code in the Email Template field on the Form Code tab so I reset this to 'Field titles'.

Just tidying up you don't really need the 'submit' entry in the email so I put 'submit' in the 'Omit these fields' box on the General tab and removed the entry from the 'Field titles' tab.

[/list]After that all looks good and I get an email OK (I guess you've seen the copies).

Bob

PS If you still have problems then check that the @aol.com address is OK in the Reply To field. Some ISPs require the reply to address to match the sending domain.<br><br>Post edited by: GreyHead, at: 2008/01/19 17:23