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"email sent" but never arrives?

lance.gliser 28 Dec, 2007
Hello mods,

Got what could be a complex issue or a simple one, not sure.
First off, I'll show you the good part.

_POST: Array ( [first_name] => Lance [last_name] => Gliser [phone] => #####2343 )
Case 2: Use template
E-mail: 'Yes' custom
Email sent

Pretty sure that means it's trying to send the mail.
Yet it never shows. I send it to my work account, as well as CC'ing to my private email.
The above code actually prints on the page itself. Above the <h4>E-mail message</h4>

I'm running Red Hat enterprise 5. Send Mail is installed.
Red Hat, however, is not the machine handling our mail by default.
My office works off Outlook controlled by a Windows server.

I'll toss the code for this form below here. Do you have any idea where the email fails to send?

<table>
<tbody>
<tr>
<td>First Name:</td>
<td><input name="first_name" size="30" type="text" /></td>
</tr>
<tr>
<td>Last Name:</td>
<td><input name="last_name" size="30" type="text" /></td>
</tr>
<tr>
<td>Phone Number:</td>
<td><input name="phone" size="30" maxlength="10" type="text" /></td>
</tr>
<tr>
<td colspan="2" class="submit_button"><input type="submit" value="Submit" /></td>
</tr>
</tbody>
</table>

Update: Did a bit more digging. Seems my com_contact isn't working yet either.

Post edited by: lance.gliser, at: 2007/12/28 17:54<br><br>Post edited by: lance.gliser, at: 2007/12/28 20:07
GreyHead 30 Dec, 2007
Hi lance.gliser,

The 'email sent' message means that the Joomla mailer passed the email on to whatever email service you are using for your site so presumably the problem happens somewhere after that.

Can you successfully send emails from your site? Have you checked your spam filters to make sure that it's not being trapped somewhere? There are a few common causes listed in one of the FAQs - might be worthwhile checking that out.

Bob
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