Just another email problem

Hi Guys - Thank you so much for this component I love it!

I too can't seem to get it to email - I think I have it all set correctly and my main joomla contact us page sends emails OK so I know that its not a server issue.... any ideas? Here is a screenshot of the settings... and the form HTML = Thanks!!!

<table width="55%" border="0" align="center">
  <tr> 
    <td> <p align="left">Name<br>
        <input name="Name" type="text" size="35" maxlength="100">
      </p>
      <p align="left">Your Company Name<br>
        <input name="Company" type="text" size="35" maxlength="100">
      </p>
      <p align="left">Your Phone Number<br>
        <input name="telephone" type="text" size="35" maxlength="100">
      </p>
      <p align="left"> Email Address<br>
        <input name="email" type="text" size="35" maxlength="100">
      </p>
      <hr> <p>My interests are to: (Choose all that apply)</p>
      <p><strong>Start accepting payments<br>
        </strong>Choose items of interest:</p>
      <blockquote> 
        <p> 
          <input type="radio" name="credit/debit" value="radiobutton">
          Credit/debit </p>
        <p> 
          <input type="radio" name="PIN debit" value="radiobutton">
          PIN debit </p>
        <p> 
          <input type="radio" name="Checks" value="radiobutton">
          Checks</p>
        <p> 
          <input type="radio" name="Gift cards/Pre-paid" value="radiobutton">
          Gift cards/Pre-paid</p>
        <p> 
          <input type="radio" name="Hardware/software" value="radiobutton">
          Hardware/software</p>
      </blockquote>
      <p>Improve your payment relationships <br>
        Current provider </p>
      <blockquote> 
        <p> 
          <input type="radio" name="Need improved rates" value="radiobutton">
          Need improved rates </p>
        <p> 
          <input type="radio" name="Need improved/different products" value="radiobutton">
          Need improved/different products</p>
        <p> 
          <input type="radio" name="Need improved service" value="radiobutton">
          Need improved service</p>
      </blockquote>
      <p align="left">Provide payment service to your clients/associates <br>
        Are you interested in becoming: </p>
      <blockquote> 
        <p align="left"> 
          <input type="radio" name="Referral Partner " value="radiobutton">
          Referral Partner</p>
        <p align="left"> 
          <input type="radio" name="Sales Partner " value="radiobutton">
          Sales Partner</p>
        <p align="left"> 
          <input type="radio" name="Employee" value="radiobutton">
          Employee</p>
        <p align="left"> 
          <input type="radio" name="Other" value="radiobutton">
          Other</p>
        <p align="left"> 
          <input type="radio" name="representing" value="radiobutton">
          Have Rocket consider representing your product/service </p>
      </blockquote>
      <p align="left"> Type of product/service <br>
        <input name="typeofprod" type="text" size="100" maxlength="100">
      </p>
      <p align="left"> Best way to contact </p>
      <blockquote>
        <p align="left"> 
          <input type="radio" name="Phone" value="radiobutton">
          Phone</p>
        <p align="left"> 
          <input type="radio" name="Email" value="radiobutton">
          Email<br>
          <br>
          Time </p>
        <p align="left"> 
          <input type="radio" name="AM" value="radiobutton">
          AM</p>
        <p align="left"> 
          <input type="radio" name="PM" value="radiobutton">
          PM</p>
      </blockquote>
      <p align="left"> Additional comments:<br>
        <textarea name="textarea" cols="100"></textarea>
      </p>
      <p align="left"> </p>
      <p align="left"> 
        <input type="submit" name="Submit" value="Submit">
      </p></td>
  </tr>
</table>

<br><br>Post edited by: sidewalk, at: 2007/11/07 22:56

settings are here <br><br>Post edited by: sidewalk, at: 2007/11/07 22:59

Hi Sidewalk,

For a start, please take any slashes and spaces out of your field names. So name="Gift cards/Pre-paid" -> name="giftcards_prepaid"

I think this may well do it, if it doesn't then please post the debug results here.

Thanks

Bob

PS Those values of 'radiobutton' don't look right either but I don't think they are causing this problem.

And please remove the Reply to email and name, and make the receiver email address different than the "from email" address, at some cases this blocks it at your server.

Thanks for your help. I did as you asked and removed all the junk, changed the emails as you noted and it's still not working.

here is the site: http://74.52.58.242/~nancy

here is the revised form:

<table width="55%" border="0" align="center">
  <tr> 
    <td colspan="2">Name</td>
    <td width="62%"><input name="name" type="text" size="35" maxlength="100"></td>
  </tr>
  <tr> 
    <td colspan="2">Your Company Name</td>
    <td><input name="company" type="text" size="35" maxlength="100"> </td>
  </tr>
  <tr> 
    <td colspan="2">Your Phone Number</td>
    <td><input name="telephone" type="text" size="35" maxlength="100"></td>
  </tr>
  <tr> 
    <td colspan="2">Email Address</td>
    <td><input name="email" type="text" size="35" maxlength="100"></td>
  </tr>
  <tr> 
    <td colspan="3">My interests are to: (Choose all that apply)<br> Start 
      accepting payments<br>
      Choose items of interest:</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="creditdebit" value="radiobutton">
      Credit / Debit </td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="pindebit" value="radiobutton">
      PIN debit </td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td><input type="radio" name="checks" value="radiobutton">
      Checks</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td><input type="radio" name="giftcardsprepaid" value="radiobutton">
      Gift cards/Pre-paid</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="hardwaresoftware" value="radiobutton">
      Hardware/software</td>
  </tr>
  <tr> 
    <td colspan="3">Improve your payment relationships <br>
      Current provider </td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="needimprovedrates" value="radiobutton">
      Need improved rates </td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td><input type="radio" name="needdifferentproducts" value="radiobutton">
      Need improved/different products</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="needimprovedservice" value="radiobutton">
      Need improved service</td>
  </tr>
  <tr> 
    <td colspan="3">Provide payment service to your clients/associates <br>
      Are you interested in becoming: </td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td><input type="radio" name="referralpartner " value="radiobutton">
      Referral Partner</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="salespartner " value="radiobutton">
      Sales Partner</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td><input type="radio" name="employee" value="radiobutton">
      Employee</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="other" value="radiobutton">
      Other</td>
  </tr>
  <tr> 
    <td colspan="2"> </td>
    <td> <input type="radio" name="representing" value="radiobutton">
      Have Rocket consider representing your product/service </td>
  </tr>
  <tr> 
    <td colspan="3">Type of product/service <br> <input name="typeofprod" type="text" size="100" maxlength="100"> 
    </td>
  </tr>
  <tr> 
    <td width="38%">Best way to contact:</td>
    <td colspan="2"> <input type="radio" name="Phone" value="radiobutton">
      Phone</td>
  </tr>
  <tr>
    <td> </td>
    <td colspan="2"> <input type="radio" name="Email" value="radiobutton">
      Email</td>
  </tr>
  <tr>
    <td>Time:</td>
    <td colspan="2"> </td>
  </tr>
  <tr>
    <td> </td>
    <td colspan="2"> <input type="radio" name="AM" value="radiobutton">
      AM</td>
  </tr>
  <tr>
    <td> </td>
    <td colspan="2"> <input type="radio" name="PM" value="radiobutton">
      PM</td>
  </tr>
  <tr> 
    <td colspan="3"> <blockquote> 
        <p align="left"> Additional comments:<br>
        <textarea name="textarea" cols="100"></textarea>
      </p>
              <input type="submit" name="Submit" value="Submit">
      </p></td>
  </tr>
</table>

and I have attached an image of the settings. I don't know how to do a debug but I will see what I can figure out. Thanks for your help - this client is waiting for his site to be released :sick:

Post edited by: sidewalk, at: 2007/12/15 16:38<br><br>Post edited by: sidewalk, at: 2007/12/15 16:39

the last post won't let me attach an image for some reason - so here is the image of the settings <br><br>Post edited by: sidewalk, at: 2007/12/15 16:41

Problem Solved.... I'm a dope - I had entered the email address in the "special fields" tab. deleted that and it works.

Thanks for a great component - as soon as I'm paid for this I will donate some $$ to you guys.

:P

Hi sidewalk,

Great, well done. I was just about to dig into your form here (now I can go back to my own)🙂

Bob

PS If you have a moment, please post a vote or review at joomla.org.<br><br>Post edited by: GreyHead, at: 2007/12/15 16:55

Yes - I hate when people find a solution and don't post it - takes minutes away from all our lives. :silly: Happy Saturday.